Error 1935: What It Means and How to Fix It

Don't let Windows stop you from installing apps and programs

Windows error 1935 is actually a fairly generic error code that covers a range of possible problems, but they all fall into the same category. When you receive Windows error 1935 while installing a an application on your computer, one or more requirements for the application to run weren’t usable. The application installer or Windows itself recognized the problem that will keep the application from installing and running properly, and stopped the install.

What Causes Error 1935?

There isn’t one cause of error 1935. There are several system components that many programs rely on to function in Windows. If any of these components are malfunction, missing, or outdated, there’s a good chance you’ll be seeing error 1935. You also might encounter the error when an installer tries to install a component or version of one that’s in conflict with a program already on your system.

How to Solve Error 1935

  1. Before you do anything more complicated, start by running a Windows Update on your system to make sure that everything you have is fully up-to-date.

  2. If the updated didn’t solve your problem, try repairing the .NET framework. Microsoft’s .NET framework is employed by many programs, and if there’s a problem with it, there’s a good chance the problem will impact your other application too.

    Right click in the lower left of your screen, select Run, type appwiz.cpl in the command box, then press Enter.

    From the list, select Microsoft .NET Framework Client Profile, then select Uninstall/Change > Repair .NET Framework > Next. When repair utility is done, select Finish.

    Windows run appwiz

    This is not necessary on Windows 10, since .NET is baked into the operating system.

  3. Games and other applications that feature 3D graphics require additional components like drivers and Microsoft Visual C++. Try installing or updating the latest Microsoft Visual C++ redistributable.

  4. Sometimes, especially with older applications, you’ll need to work in Windows compatibility mode. Try running your installer in compatibility mode to see if error 1935 is coming from a compatibility problem.

  5. There’s a chance that the Windows modules installer isn’t running on your system. Since it handles installing system modules from applications, without it running, there’s a good chance essential components won’t get installed.

    Start Run again by pressing Windows+R, type services.msc in the box, then press Enter. A window will open, listing all available services on your system. Right-click Windows Modules Installer, then select Start from the resulting menu.

    Windows modules installer
  6. Finally, there may be an issue in your Windows registry. Sometimes, entries get left behind where they shouldn’t be, and they cause conflicts the next time another application tries to write to the registry. You can manually remove these erroneous entries to get things back on track.

Start Run with Windows+R, then enter and run regedit. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft using the left pane of the window. Locate Office, remove OfficeSoftwareProtectionPlatform, restart your computer, then try installing again.

Windows regedit