Email, Messaging, & Video Calls Email How to Avoid Losing Your AOL Mail Account You don't have to use it, but you do have to log in periodically By Heinz Tschabitscher Writer A former freelance contributor who has reviewed hundreds of email programs and services since 1997. our editorial process Heinz Tschabitscher Updated March 30, 2020 AOL Email Yahoo! Mail Gmail Tweet Share Email To avoid losing the account information, email address, and messages associated with your AOL Mail account, you must log in to your AOL Mail at least every 90 days. Here's what can happen if you don't. What Happens to AOL Mail After 90 Inactive Days If you don't log into your AOL Mail account for 90 days, the account is deactivated, incoming mail may not be delivered to your mailbox, and incoming emails may be returned to the sender. If you log in to your account after day 90 but before day 180, your mailbox is reactivated, and you'll receive new email again. You can use your account as usual, but this doesn't include any messages that were returned to the sender during the deactivation period. What Happens to AOL Mail After 180 Inactive Days If you don't log in for an additional 90 days (a total of 180 days), your account will be deleted, and you might not be able to reclaim the email address. In addition, your emails, photos, and other email attachments will be deleted. If you're not sure whether your account has been deleted, use AOL's account recovery flow to check. If your account is gone, it will tell you the account has been deactivated or that you can't reset your password.