Best Products Software Voxofon VolP Service Review By Nadeem Unuth Freelance Contributor Nadeem Unuth is a former freelance contributor to Lifewire who specializes in information and communication technology with a focus on VoIP. our editorial process LinkedIn Nadeem Unuth Updated December 16, 2019 MoMo Productions / Getty Images Software Apps View More Tweet Share Email Voxofon is one of the many phone services that offer the possibility of making international calls using mobile phones for very cheap, compared to the high rates of pure GSM and other traditional services. Calls can be initiated using GSM network and the rest is handed over to VoIP. There are other modes of calling, depending on the device being used. Voxofon is the first VoIP service supporting Palm Pre. Features Low cost, among the lowest in the industry on international callsAbility to make calls anywhere there is GSM, 3G or Wi-Fi coverageGood customer careSupport for iPhone, BlackBerry, Android and Palm phonesRange of services under the same account (mobile applications, SMS, calls from computers, virtual numbers, etc.)Both GSM coverage and an Internet connection are requiredRestricted support for low-end phonesNo free service The Cost Voxofon’s rates are very competitive and are among the cheapest on the market. The service, therefore, allows interesting savings on international calls. It should, however, be noted that there is no free part for the service, unlike many other services of the kind, where you can, for example, use a PC or mobile and an Internet connection to call freely another person of the same service. But this does not weigh much for users that are anyway going to pay, for calls involving mobile phones and landlines. Any new user gets 30 minutes of free calls, once off. Requirements For BlackBerry and Android phones (T-Mobile G1, HTC Magic etc), the Voxofon mobile application has to be downloaded and installed, from Crackberry.com or the BlackBerry App World site. For Android, the download file is available from the Android Market. These sites can be accessed via the device itself. For the iPhone, you need no installation. Open the Voxofon.com site on the device’s browser and use the web interface to place the calls. This way is the most common for most phones, including the low-end ones. Same for use with a computer. How It Works Android and BlackBerry applications work seamlessly with the phone's Contacts and Dialer. All you have to do is enter a phone number or select a contact as you normally would. Then, in the background, the Voxofon application checks if this is an international call. If it is, the Voxofon window automatically pops up on the screen, displaying the call rate and the calling options. To use the application on Palm Pre, you have to click on a Voxofon icon. You then enter the destination number or select a contact from the phone's Contacts. The iPhone web application and the mobile site is accessed by opening Voxofon.com in the phone's browser. You can then enter the destination phone number. When you make an international call on the Palm Pre, you will first click on the Voxofon icon to start the Voxofon application. Then, inside the Voxofon application, you use the Voxofon Dialer to enter the destination number or to browse through the phone Contacts. The web application on iPhone works similarly, but at the moment you can browse the contacts entered directly onto the Voxofon site. The Voxofon web application also maintains its own Recent calls list. Application installation is not required. You can place the Voxofon icon on the phone Home Screen from your Safari browser — then you do not need to go to the browser and enter Voxofon.com. Voxofon allows the customer to make calls via local access numbers or by setting up callbacks. A callback can be useful when the user is abroad and calls are subject to roaming charges. By using a callback feature, the user can set up a call from a local phone (for example, a phone in a hotel) to the destination. When a user chooses a call-through calling method (call via a local number), Voxofon determines the nearest access number. The phone then dials this number through the normal voice channel on the phone. This is a local call that may use user's minutes. After the call reaches the access number it continues as a VoIP call. The call to the local access number is not answered until the final recipient answers the call. This means that the user does not spend any local minutes if the call is not answered by the final recipient. The service can be used from anywhere in the world. In some places where local access numbers are not available, the user will need to use the callback calling method.