Vivitar Support

How to get drivers and other support for your Vivitar hardware

Vivitar logo

Vivitar

Vivitar is a computer technology company that manufactures digital cameras, digital video recorders, dash cams, smart cameras, speakers, headphones and earbuds, webcams, telescopes and microscopes, mobile chargers, tripods, and more.

Syntax-Brillian Corporation purchased Vivitar in 2006 and later sold it to Sakar International. With all of these changes of ownership, support has been tricky.

Vivitar's main website covers the basics including where to buy, some company history, and a very basic support page.

Vivitar Support

There isn't any available knowledge-base for customers to research their issues or download drivers directly. What the Vivitar Support page does have is a form to fill out for their support team to contact you.

Vivitar support website

Vivitar Driver Download

Vivitar doesn't provide a way to download device drivers for their hardware, so the only way to get drivers directly from Vivitar is to contact them through their support page:

However, while you can do it that way, it's best to first visit the specific product page for the device in question. Use the PRODUCTS menu to find your specific device, and then when on that page, choose Contact Support from the right side.

A camera information webpage on Vivitar

Going this route includes the product name automatically in the email, which will speed things up while talking with their support team.

Support page for a Vivitar camera

Getting drivers directly from Vivitar is the best way to go (just as it is with drivers from any manufacturer). Still, it's understandable, in this case, to want to try a different method since you have to wait for a response from Vivitar. If you need your device driver right now, you probably don't want to wait for an email response.

Something else you could do is use a free driver updater tool to search your computer for outdated or missing Vivitar drivers and install the ones you need. You don't even need to know the model or product name for these driver tools to work since they scan for all missing drivers and provide you with the download immediately.

There are several other places to download drivers if the resources above don't help.

If you're new to updating drivers, check out our guide on How to Update Drivers in Windows for some easy to follow directions.

Vivitar Product Manuals

Just like with Vivitar driver downloads, there aren't any direct links to product manuals on their website. However, we're sure you can request one by contacting support using one of the methods above.

Another method is to look for the manual elsewhere, not even on Vivitar's website. ManualsLib is one place that has hundreds of Vivitar manuals.

Product manuals are usually in PDF format. Sumatra is one free PDF reader you can download if you're not sure how to open the PDF file.

Vivitar Telephone Support

Vivitar provides technical support for US and Australian customers over the phone. Their respective numbers are listed below:

US: 1-800-592-9541

Australia: 1-800-006-614

Before calling Vivitar technical support, we highly recommend reading Tips on Talking to Tech Support to make your support experience a bit smoother.