How to Use Destiny 2's Cross-Save on PS4, Xbox One, and Windows

Carry your character and gear over to a different platform

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Robert Wells
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Robert Earl Wells III
Updated on October 22, 2020
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Jessica Kormos
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Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others.
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Article reviewed on Feb 24, 2021
Jessica Kormos

What to Know

  • Go to the Bungie Cross-Save website, click Get Started, and follow the prompts to link your accounts, then click Activate Cross-Save.
  • If you don't have a Bungie account, you can create one during the above process.
  • You can save transfer your Guardians, loot, and other game data between your PC and consoles.

This article explains how to cross-save in Destiny 2: New Light for Windows PC, Xbox One, and PlayStation 4. It also includes troubleshooting steps in case you have trouble doing this.

How to Cross-Save in Destiny 2

Follow these steps to transfer Destiny 2 save data from one platform to another:

  1. Go to the Bungie Cross-Save website and select Get Started.

    The Bungie Cross-Save website with Get Started button highlighted.

  2. Select the platform you currently play Destiny 2 on.

    Gaming platforms highlighted on Bungie's site.

  3. Log in to your account for your platform (PS4, Xbox, Steam, etc.) in the window that pops up. Provide your user name, password, and any other requested information.

    Log in to your account for your platform (PS4, Xbox, Steam, etc.) in the window that pops up.

  4. Select Link Existing Profile and log in to your Bungie.net account, or select Create New Profile and set up a new Bungie account.

    Set up new or link existing profile on Bungie's site.

  5. Agree to the terms of cross-save and select Get Started.

    Terms of cross-save on Bungie's site.

  6. Select Link Account under the platform you want to transfer your save data to, then log in to your account for that platform in the new window that appears.

    Linking accounts for cross save on Bungie's site.

  7. Once you have authenticated at least two accounts, select Continue.

    Once you have authenticated at least two accounts, select Continue.

  8. Select one platform as your main account. You can't exchange Guardians from different platforms; it's a one-way transfer.

    Select one platform as your main account for Destiny 2.

  9. Select Make these my active characters on all platforms. If you already have save data on multiple platforms, your other data will not be overwritten; however, your other characters, loot, and DLC will be inaccessible until you disable cross-save.

    A button highlighted on the Bungie site to make active characters on all platforms.

  10. Select Yes, Do It.

    Select Yes, Do It.

  11. Select Activate Cross-Save.

    Select Activate Cross-Save.

What Transfers Cross-Platform in Destiny 2?

Now you'll have access to your characters, gear, weapons, and loot on every platform you have linked to your Bungie account. When your game is saved on one platform, it's automatically reflected on the other platforms.

While you can use gear from expansion packs you haven't purchased for a specific platform, season passes and other DLC expansions are platform-exclusive. In other words, if you want to play the Shadowkeep expansion pack on PC and consoles, you'll have to purchase it separately for each platform.

It's important to note that cross-save doesn't merge accounts together. Only one Destiny 2 account can be linked across platforms. To retrieve Guardians and data from other platforms, you must return to the Bungie Cross-Save website and disable cross-save.

Once you disable cross-save, you won't be able to reactivate it for 90 days. Cross-save can't be deactivated within 90 days of purchasing silver.

What to Do if Destiny 2 Cross-Save Is Not Working

If you have trouble setting up cross-save on Bungie.net, try these fixes:

  1. Clear your browser's cache. This process will delete any outdated temporary files that could interfere with the website.

  2. Use your browser's incognito mode. If you're having trouble authenticating your accounts, try completing this step in incognito mode.

  3. Contact Bungie cross-save support. If you're still having trouble after reading the support page's FAQ, you can contact Bungie directly.

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