How to Unsend a Message in AOL Mail

Sent an angry message and wish you hadn't. Unsend it. Quickly.

Classic AOL Logo
Classic AOL Logo. Wikimedia Commons

In early 2017, AOL announced a new desktop version of its software called AOL Desktop Gold and informed users that the older version of AOL desktop software would be discontinued mid-year. AOL Desktop Gold is available for a monthly fee. Users who don't opt to upgrade to AOL Desktop Gold are able to access their previous email in their older version of AOL desktop software, but they can no longer send and receive emails there.

They can choose to use the free web-based AOL Mail on the web interface for that purpose.

Unsending email messages is available only from an AOL desktop account and is currently not available in the free, web-based AOL Mail interface.

Reasons to Unsend an Email

Concentration averts many a mishap, but are you always fully concentrating when writing an email and clicking the Send button in your AOL program? Maybe you sent the email without the attachment you referred to in it or realized it needed to be CC'd to additional recipients or saw a blatant error out of the corner of your eye as you clicked Send. Maybe you sent an angry missive and now wish you hadn't. We've all been there.

Usually, after you send a message, there is no going back or unsending it. With AOL desktop mail, all may not be lost. If the message was addressed only to another AOL user whose address ends in or, you can silently remove it from the recipients' inboxes as long as they have not opened the email yet.

Unsend a Message in AOL Mail

To unsend an email message in an AOL desktop account:

  • Go to the Sent mail folder in AOL. Place a checkmark the box in front of the message you want to unsend. You can also check multiple messages to take them all back at once,
  • Click the Unsend button.
  • Click Unsend again.

Note that you cannot unsend a message if even one of the recipients is an internet recipient—that is, anybody with an email address not ending in either or

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