How to Turn Off Auto-Renewal on Xbox Series X or S

Stop those recurring subscriptions if you aren’t using them anymore

What to Know

  • Press the Xbox button on the controller and go to System & preferences > Settings > Account > Subscriptions.
  • Select the subscription > View and manage subscription > Manage > Change > Select Turn off recurring billing twice.
  • Navigate to Microsoft's website. Locate the subscription, and click Manage > Change > click Turn off recurring billing twice.

This article explains how to turn off automatic renewal on Xbox Live Gold or Game Pass subscriptions on an Xbox Series X or S console or a computer.

How to Turn Off Xbox Series X or S Auto-Renewal

If you’re ready to turn off auto-renewal for your Xbox Live subscription or any other Xbox Series X or S subscription service, you need to do it through the Microsoft website, which you can do it directly on your Xbox Series X or S.

When you navigate to subscription settings on your Xbox Series X or S, the console automatically opens the Microsoft website in a web browser with your account already logged in.

When you turn off auto-renewal, your subscription will remain active for the remainder of your current subscription term. That means you can keep using Xbox Live Gold or Game Pass until your subscription term ends.

Here’s how to turn off auto-renewal using your Xbox Series X or S:

  1. Press the Xbox button to open the Guide.

    The Xbox Series X|S Guide.
  2. Navigate to System & preferences > Settings.

    The Xbox Series X|S profile and system menu.
  3. Navigate to Account > Subscriptions.

    The Xbox Series X|S account menu.
  4. Select an active subscription.

    Subscriptions on Xbox Series X|S.
  5. Select View and manage subscription.

    A subscription on Xbox Series X|S

    This will open a web browser. Use the left thumbstick to move the virtual mouse and the right thumbstick to scroll the page. Use the A button to select items.

  6. Locate your subscription and select Manage.

    Services and subscriptions on Xbox Series X or S.
  7. Select Change.

    A subscription on Xbox Series X or S.
  8. Select Turn off recurring billing.

    A subscription on Xbox Series X or S.
  9. Select Turn off recurring billing.

    Turning off recurring billing on Xbox Series X|S.

How to Turn Off Xbox Series X or S Auto Renewal Using a Computer

If you don’t relish the idea of navigating a website using your Xbox Series X or S controller, you can also manage your subscriptions using the Microsoft website. The account section of that website allows you to manage all of your subscriptions across all of Microsoft’s products, including Xbox Live Gold, Game Pass, and other Xbox Series X or S subscriptions.

To use this method, you need to use a web browser on your computer. You can use a Windows PC, Mac, or Linux computer and any modern web browser like Chrome, Firefox, or Edge.

On some devices, the Microsoft website doesn’t allow you to modify subscriptions. If you don’t see the option, you need to use a computer instead. If that isn’t an option, and you no longer have access to your Xbox Series X or S, you may need to contact Microsoft customer service to proceed.

Here’s how to turn off Xbox Series X or S auto-renewal on your computer:

  1. Navigate to account.microsoft.com/services.

  2. If prompted, sign in using the same account you use for Xbox Live.

  3. Locate your subscription, and click Manage.

    The Microsoft services and subscriptions website.
  4. Click Change > Turn off recurring billing.

    A subscription on the Microsoft website.
  5. Click Turn off recurring billing.

    Turning off Xbox Series X or S recurring billing from the Microsoft website.
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