SOS Online Backup Review

A Full Review of SOS Online Backup, an Online Backup Service

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SOS Online Backup is one of our favorite online backup services for lots of reasons.

There are plenty of great features that come with SOS Online Backup and with five plans to choose from, differing in just one important way, it's not at all hard to pick the best to suit your needs.

Keep reading for more information on the SOS cloud backup plans, how much it'll cost, a full list of features, and my experience on how well their backup service works.

Screenshot of the SOS Online Backup logo
© SOS Online Backup

SOS Online Backup Plans & Costs

Valid January 2021

SOS Online Backup has five identical plans under the name SOS Personal that support up to 5 computers and unlimited mobile devices that only differ in their total storage capacity.

  • 50 GB for $4.99 /month
  • 150 GB for $9.99 /month
  • 500 GB for $20.99 /month
  • 1 TB for $39.99 /month
  • 5 TB for $159.99 /month

See our Multi-Computer Online Backup Prices comparison table to see how SOS Online Backup's plans compete on price with the plans offered by other online backup services.

There's also a business-class cloud backup plan offered by SOS Online Backup called SOS Business. See how this plan ranks among other business backup service plans in our Business Online Backup list.

SOS Online Backup, unlike some other cloud backup services, doesn't offer a completely free plan. If you have very little to back up to the cloud, check out our List of Free Online Backup Plans for some options you might like.

You can, however, try SOS Personal for free for 15 days. You will not need to give SOS a credit card number to start the trial. Just use this link to access the free trial sign up page.

SOS Online Backup Features

One of the most helpful features in SOS Online Backup's plans is unlimited file versioning, which means you can restore files you've changed or removed from a version you backed up months, or even years ago!

Here's more on the amazing feature set you'll find in either SOS Online Backup plan:

SOS Online Backup Features
Feature SOS Online Backup Support
File Size Limits No
File Type Restrictions No, but only after removing the default exclusions
Fair Use Limits No
Bandwidth Throttling No, but it can be setup within the program
Operating System Support Windows 10, 8, 7, Vista, & XP; macOS
Real 64-bit Software Yes
Mobile Apps iOS and Android
File Access Web app, mobile apps, and desktop program
Transfer Encryption 256-bit AES
Storage Encryption 256-bit AES
Private Encryption Key Yes, optional
File Versioning Unlimited
Mirror Image Backup No
Backup Levels Drive, folder, and file
Backup From Mapped Drive Yes, but it must be mapped from within the program
Backup From External Drive Yes
Continuous Backup (≤ 1 min) Yes, but only for manually selected files
Backup Frequency Hourly, daily, weekly, and monthly
Idle Backup Option No
Bandwidth Control No
Offline Backup Option(s) No
Offline Restore Option(s) No
Local Backup Option(s) Yes
Locked/Open File Support Yes
Backup Set Option(s) Yes, but only for local backup (not online)
Integrated Player/Viewer Yes, on web & mobile, but only some files
File Sharing Yes
Multi-Device Syncing No
Backup Status Alerts Email
Data Center Locations US (8), England, South Africa, Australia
Inactive Account Retention Data remains forever until you cancel service
Support Options Email, chat, phone, self-support, and forum

See our Online Backup Comparison Chart for more details on how SOS Online Backup compares to some of our other top cloud backup picks.

My Experience With SOS Online Backup

I'm a big fan of SOS Online Backup. Unlimited file versioning, competitive pricing, and strong encryption are just a few things I really love about it.

Keep reading for more I like about SOS, as well as a few things I wish were a little different:

What I Like:

Cloud backup services keep a backup of your files, obviously, but what happens after you delete them from your computer? Plans with limited file versioning only keep a copy of those deleted files for a certain period of time, usually 30 days, and then permanently remove them.

With SOS Online Backup, however, supports unlimited versioning, meaning you can restore a file you deleted no matter how long ago it last existed on your computer.

Think about that for a minute — it means you can back up an entire hard drive (or 12), remove it, and still have unlimited access to the files through your online account forever. This is one of my favorite features to see in any online backup plan so SOS supporting this is a big plus in my book.

The very first backup I performed with SOS Online Backup went as well as I expected. It wasn't slow and it didn't lock up my computer during the process. This experience is never the same for everyone because it's the available bandwidth, coupled with some other factors, that determines how efficient a backup can run. See our Online Backup FAQ for some more on this.

Files and whole folders can be restored through the SOS desktop program or via their website, which means you can restore your files from the same computer you backed them up from or you can download them to any computer you're using by just logging into your account on the web. Flexibility is good.

Before you restore video, audio, and image files, you can preview them in your browser to make sure it's the right file that you want, which is definitely a plus. Some files can even be streamed from the mobile app, giving you on-demand access to your media from anywhere.

Sharing files is a neat feature with SOS Online Backup that works from both the mobile app and the web app. Just enter the email address of the person you'd like to share a file with and they'll get a link to download the file, without having to log in.

Managing your shared files is really easy, too. Just visit the dedicated View Shares section in your account to revoke access at any time.

What I Don't Like:

As I briefly mentioned in the feature list table above, continuous backup is only available in SOS Online Backup for select files. With other popular cloud backup services, every file is backed up nearly immediately after they've been changed, a fantastically important feature for obvious reasons.

With SOS Online Backup, however, you must locate any file you want to be backed up continuously yourself, right-click on the file, and then select Enable LiveProtect.

Not only that, you can't even turn on Live Protect for an entire drive, or folder of files, at once. You really do have to go find every individual file that you want to back up continuously and mark it as such.

Another thing to know about backing up files with SOS Online Backup is that you can't add or subtract files and folders from the right-click context menu in Windows explorer. Many backup services support this and it makes backing up files that much easier. Instead, you have to select and deselect files and folders from within the program itself.

Something else I don't like is that there's no option to restore data back to the same place it existed. I think there's good reason to restore files away from their original locations in most situations but not having the alternative as an option is unfortunate.

I also wish SOS Online Backup supported more network control options. Many cloud backup software tools have advanced settings for controlling upload and download speeds. Honestly, assuming you have a decent bandwidth from your ISP, it's unlikely you'd ever notice a slow internet connection during a backup.

Final Thoughts on SOS Online Backup

SOS Personal is a good choice for your backup needs, especially if you're after a service that'll let you permanently back up things you plan on deleting on your computer.

Just make sure you're OK with the work it might take to manually select files you want to make sure are continually backed up, like documents and data files for programs you use every day. For most of you, this really won't be a big deal.

If SOS Online Backup doesn't seem like a good fit for you, be sure to see our in-depth reviews for Backblaze and Carbonite, the other top-rated cloud backup companies that I find myself recommending a lot.

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