6 Easy Ways to Solve Annoying iPhone App Crashes

A hand holding an iPhone 6.
Karlis Dembrans / Flickr / CC BY 2.0

Apps on your iPhone can crash just like the programs on your computer. Luckily, app crashes are a lot less common. They're also usually easier to recover from. But just because they're less common, that doesn't make them any less frustrating when they do happen. After all, our phones are our main communication tools these days. We need them to work right all the time. 

In the early days of the iPhone, app crashes most often plagued the Safari web browser and the Mail app. Since most people pack their iPhones with third-party apps downloaded from the App Store, crashes can come from any app.

If you're experiencing frequent app crashes, here are some tips for fixing them and getting better stability for your phone.

Quit and Relaunch the App

The first and simplest step is to try quitting the app that's crashing and restarting it. Doing that will stop all of the app's processes that are running and start them from scratch. If the app crash was caused by some feature going slightly wrong, this should resolve it. Here's how to quit apps on the iPhone.

Restart the iPhone

The app may be crashing due to a problem with your iPhone, not with the app itself. In that case, a restart is in order. You'd be surprised how many problems on the iPhone, not just app crashes, can be fixed with a simple restart. A restart will usually clear a lot of basic problems that can crop up from day-to-day use of the iPhone. Read this article for details on the two kinds of restarts and how to do each of them.

Update Your Apps

If a restart or quitting the app won't cure what ails you, the problem causing the crash could be a bug in the version of the apps you're running. App developers regularly update their apps to fix bugs and provide new functionality, so it could be that there's an update the solves the bug that's causing you problems. Just install it and you'll be free of problems in no time.​ Read this article to learn three ways to keep your apps up to date.

Uninstall and Reinstall App

But what can you do if there's no app update? If you're sure which app is causing your problems, but there's no update for it right now, try uninstalling the app and then reinstalling it. A fresh installation of the app could help. If it doesn't, your best bet may be to uninstall the app until there is a fix (but at least try the next step first). ​Here's how to uninstall apps from your iPhone.

Update iOS

In the same way that app developers release updates to fix bugs, Apple regularly releases updates to the iOS, the operating system that runs the iPhone, iPad, and iPod touch. These updates add cool new features and — most importantly for this article — they also fix bugs. If the crashes you're running into aren't fixed by restarting your phone or updating your apps, there's a good chance that the bug is in the iOS itself. In that case, you need to update to the latest OS.​ Here's how to update iOS directly on your phone without connecting to iTunes in this article.

Contact the App's Developer

If none of these steps solved your problem, you need expert help (well, you could try to deal with the problems for a while, assuming that eventually, you'll get an app or OS update that solves the problem, but you like to take action, right?). Your best bet is to contact the developer of the app directly. There should be contact information listed in the app (maybe on a Contact or About screen). If there's not, the app's page in the App Store usually includes contact information for the developer. Try emailing the developer or reporting and the bug and you should get some useful feedback.