How to See the Total Inbox Message Count in Outlook

Change the default Outlook setting

By default, Outlook shows how many unread messages are in a folder. If you want Outlook to show the total number of messages in a folder, which includes both read and unread messages, change the default setting to show the total message count.

Instructions in this article apply to Outlook 2019, 2016, 2013, 2010, 2007; and Outlook for Office 365.

See the Total Inbox Message Count in Outlook

Each Outlook folder can be set up to show either the number of unread messages or the number of total messages. These settings are applied on a folder by folder basis. When you change the default setting for one folder, the other folders are not affected.

To show the total number of messages in a folder instead of the number of unread emails:

  1. Right-click on a folder. For example, the Inbox.

  2. Select Properties.

    Viewing the context menu for the inbox in Outlook.
  3. Go to the General tab.

    Viewing the General tab in inbox properties in Outlook.
  4. Select Show total number of items.

    Selecting to show the total number of items in the inbox in Outlook.
  5. Select OK.

Display the Message Count in the Status Bar

To see the total number of messages for a folder in the Outlook status bar:

  1. Select a folder.

    The inbox in Outlook.
  2. Right-click on the status bar and select Items in View.

    Viewing the context menu for the status bar in Outlook.
  3. The total number of messages in the folder appears on the left side of the status bar.

    Selecting to view all email count in the status bar in Outlook.
  4. Select a blank area of the screen to close the menu.