Software & Apps MS Office How to See the Total Inbox Message Count in Outlook Change the default Outlook setting By Heinz Tschabitscher Writer A former freelance contributor who has reviewed hundreds of email programs and services since 1997. our editorial process Heinz Tschabitscher Updated February 07, 2020 MS Office Outlook Word Excel Powerpoint Tweet Share Email By default, Outlook shows how many unread messages are in a folder. If you want Outlook to show the total number of messages in a folder, which includes both read and unread messages, change the default setting to show the total message count. Instructions in this article apply to Outlook 2019, 2016, 2013, 2010, 2007; and Outlook for Office 365. See the Total Inbox Message Count in Outlook Each Outlook folder can be set up to show either the number of unread messages or the number of total messages. These settings are applied on a folder by folder basis. When you change the default setting for one folder, the other folders are not affected. To show the total number of messages in a folder instead of the number of unread emails: Right-click on a folder. For example, the Inbox. Select Properties. Go to the General tab. Select Show total number of items. Select OK. Display the Message Count in the Status Bar To see the total number of messages for a folder in the Outlook status bar: Select a folder. Right-click on the status bar and select Items in View. The total number of messages in the folder appears on the left side of the status bar. Select a blank area of the screen to close the menu.