How to See the Total Inbox Message Count in Outlook

Change the default Outlook setting

By default, Outlook shows you at a glance how many new, unread messages you have in any folder, not the total number, which includes all the email you have opened and read. However, this is one default that can be changed. It is easy to set up Outlook to show the total message count—unread and read—for a folder.

You cannot have it both ways: Outlook either shows the count of all messages in a folder or the number of unread messages depending on the setting.

See the Total Inbox Message Count in Outlook

To have Outlook 2016 show you the total number of messages in any folder—your inbox, for example—instead of counting only the unread emails:

  1. Click on the desired folder with the right mouse button in Outlook.

  2. Select Properties from the contextual menu that appears.

  3. Go to the General tab.

  4. Select Show total number of items.

  5. Click OK.

If you are using Outlook 2007, the process is slightly different:

  1. Open the desired folder in Outlook.

  2. Select File Folder Properties for [folder name] from the menu.

  3. Go to the General tab.

  4. Select Show total number of items.

  5. Click OK.