What is Samsung Easy Mute?

Illustration of a muted phone held in a hand

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Easy Mute is a Samsung feature which allows you to mute incoming calls and alarms quickly just by placing your hand on the screen.

On the Galaxy S8, S8+, S7, S7 edge, you can also mute the calls and alarms by turning the smartphone face down onto a flat surface such as a desk or table.

Easy Mute runs on Android 6.0 (Marshmallow), Android 7.0 (Nougat), Android 8.0 (Oreo) and Android 9.0 (Pie). It works on all devices from the Galaxy 10 series to the Galaxy S7 series, and it also runs on the Tab S3 and S2.

Easy Mute may not be activated by default. What’s more, the feature only works after your smartphone starts to make noises from an incoming call or notification.

Set Up Easy Mute on Your Galaxy S Smartphone

Follow these steps to set up Easy Mute in Marshmallow, Nougat, and Oreo:

  1. From the Home screen, swipe down the window shade or go to Apps and tap Settings.

  2. Scroll through Settings to find and tap Advanced features.

  3. In Advanced features tap Motions and gestures.

  4. Locate Easy mute and toggle the option to On (which makes the toggle switch blue instead of gray.)

    Screenshots showing how to turn on Easy Mute on a Samsung phone.
  5. You can also tap Easy Mute screen, to open the Easy Mute screen for a short demonstration of how this works or to turn the option On or Off.

Now you see the feature is On. You can go back to the Advanced Features screen by tapping the left arrow icon in the upper-left corner of the screen, or you can return to the Home screen.

Enable Easy Mute on Your Tab S3 or S2

Easy Mute setup is the same in Marshmallow, Nougat, or Oreo. Here’s how to do it:

  1. In the Home screen, tap Apps.

  2. In the Apps screen, swipe to the page that contains the Settings icon (if necessary), and then tap Settings.

  3. In the Settings screen, tap Advanced Features in the Settings list on the left side of the screen.

  4. In the Advanced Features list on the right side of the screen, tap Easy Mute.

  5. In the Easy Mute section on the right side of the screen, move the toggle button in the upper-right corner of the screen from left to right.

The feature is On, so you can view more settings or go back to the Home screen.

Test Easy Mute

There are two easy ways to test Easy Mute to find out if it works as it should. On your smartphone or tablet, you can set up an alarm to go off a minute after you set it. When you hear the alarm sound, place your hand on your screen to turn off the sound. You can also call your phone using another phone (or ask someone to call you) and then place the smartphone face down on a table or desk after the smartphone starts ringing.

Turn off Easy Mute

If you decide you don’t want to use Easy Mute, it’s easy to turn the feature off.

On your smartphone, follow the first six steps in the directions above to access the Easy Mute screen. Then move the toggle button int he upper-right corner of the screen from right to left. Now you see the feature is Off.

On your Galaxy Tab S3 or S2, follow the first four steps in the directions above to access the Easy Mute section on the right side of the Settings screen. Change the status to Off by moving the toggle button in the upper-right corner of the screen from right to left.

What if Easy Mute Doesn’t Work?

If Easy Mute doesn’t work for some reason, it could be caused by another problem with your smartphone or tablet. Visit Samsung Support to see if there are other solutions in the knowledge base or message forums, or you can chat live online with a support representative. You can also call Samsung Support at 1-800-726-7864.

When you call or chat online, have your smartphone or tablet with you and turned on in case the support representative asks to work with you to test Easy Mute or other features on your device.