How to Reset a Frozen iPod touch (Every Model)

Hard resets fix many software problems

If you're having problems with your iPod touch, the first step in trying to fix it is one of the easiest: restart the iPod touch. A restart, also called a reboot or reset, can solve a lot of problems. It works just like restarting a computer. It shuts down the apps that are running, clears the memory, and starts the device fresh.

The instructions in this article apply all models of the iPod touch from the 1st generation through the 6th generation.

How to Reboot iPod touch

6th generation iPod touch
Apple Inc.

If your iPod touch has consistent app crashes, it is freezing up or may be experiencing another problem. Follow these steps to restart it:

  1. Press the sleep/wake button (located at the top corner of the iPod touch) until a slider bar appears on the screen. It reads Slide to Power Off (the exact words may change in different versions of the iOS).

  2. Release the sleep/wake button and move the slider from left to right.

  3. The iPod touch shuts down and a spinner appears on the screen. Then it disappears and the screen dims.

  4. When the iPod touch is off, hold the sleep/wake button until the Apple logo appears. Release the button and the device starts up like normal.

How to Hard Reset an iPod touch

If your iPod touch is locked up and you're not able to use the instructions in the last section, try a hard reset (Apple calls this technique a force restart, but both terms refer to the same thing). This is a more extensive reset and should only be used in cases where the first version isn't working.

To force restart your iPod touch, follow these steps:

  1. Press and hold the Home button (located on the front of the iPod touch) and the sleep/wake button (located on the top) at the same time.

  2. Continue to hold the buttons after the slider appears.

  3. After a few seconds, the screen flashes and goes black. At this point, the hard reset begins.

  4. In another few seconds, the screen lights up again and the Apple logo appears.

  5. Release both buttons. The iPod touch boots up and the device is ready to use.

Need to know how to restart an iPod model not covered in this article, or an iPhone or iPad? Check out What You Need to Do to Fix a Frozen iPhone, iPad or iPod.

How to Restore iPod touch to Factory Settings 

There's another reset you may need to use: a reset to factory settings. This reset doesn't fix a frozen iPod touch. Instead, it deletes all the data on the device and returns your iPod touch to the state it was in when it first came out of the box.

Factory resets are used either when you plan to sell your device and want to remove your data or when the problem with your device is so serious that you have no choice other than starting fresh.

Read how to restore an iPod touch to factory settings. While the article is about the iPhone, since both devices run the same operating system, the instructions also apply to the iPod touch.