How to Reset a Wemo Plug

You can reset a Wemo Smart Plug with or without the app.

What to Know

  • Open the Wemo app and tap Edit.
  • Select the Wemo Smart Plug you want to reset.
  • Tap Reset Options and then select Factory Restore.

The Wemo Smart Plug is connected to your account when you set it up, so may need to reset the Wemo smart plug if you want to change the account it's tied to. You might also want to reset the plug to clear up errors or when moving the plug to a new room. Here's how to reset a Wemo plug.

How to Reset a Wemo Plug

The following steps will teach you how to reset a Wemo Smart Plug. However, these steps generally apply to the Wemo Mini Plug and Wemo Smart Outdoor Plug. The physical devices differ, but the app used by each Wemo plug is the same.

  1. Open the Wemo app.

  2. Tap Edit.

  3. Select the Wemo Smart Plug you want to reset.

  4. Tap Reset Options.

  5. Tap the reset option desired. You can choose from Clear Personalized Info, Change Wi-Fi, and Factory Restore.

    Wemo Smart Plug and Reset Options highlighted in the Wemo app

The three reset options are useful in different situations.

  • Clear Personalized Info will erase information, like the plug's name and rules, from the plug without resetting it entirely. Choose this if you plan to move the plug to a new location or use it with a new device.
  • Change Wi-Fi will remove Wi-Fi settings, letting you move the plug to a different Wi-Fi network. Use this if you're switching Wi-Fi routers.
  • Factory Restore returns the plug to like-new condition. Use this if you want to set the plug up from scratch. It's also wise to Factory Restore before giving away or selling the plug.

How to Reset a Wemo Plug Without Using The App

Using the app to reset a Wemo Plug will only work if you previously set up the plug. If you bought a used plug, or don't have access to the account the plug was used with, you will need to physically reset the plug.

You can reset a Wemo Plug to factory settings by holding down the power button while connecting it to power.

After a short pause, the plug's LED will rapidly flash white several times. The LED will then alternate between flashing white and orange. This means the plug is ready to set up.

How Do I Reconnect My Wemo Plug?

A Wemo Smart Plug that has lost connection to your Wi-Fi network can be reset by manually performing a Factory Restore. Follow the above directions for resetting a Wemo Plug without using the app.

Afterwards, set up the Wemo Plug as if it were a new plug.

How Do I Fix Wemo Not Connected?

This issue can occur if the normal set up process is interrupted or if the Wemo Smart Plug unexpectedly loses its ability to connect to your Wi-Fi network.

A Factory Restore should resolve the issue. Follow the above directions for resetting a Wemo Plug without using the app.

The Wemo Plug can now be set up as if it were a new device.

  • How do I connect my Wemo plug to Alexa?

    To connect your smart plug to Alexa, find the Wemo skill in the Alexa app. After adding the skill, connect the two accounts and let Alexa discover the device.

  • Can I use a Wemo plug outside?

    Yes, but only if you have a Wemo Outdoor Smart Plug that is designed to be weather resistant. These devices are recommended for controlling exterior lights, decorations, and other outdoor electronics.

  • How do I delete a Wemo smart plug from my Google Home?

    To remove a device from your Google Home, select the device in the Google Home app, tap the Settings icon, then choose Remove device > Remove.

  • How many amps does a Wemo smart plug use?

    Wemo smart plugs have a maximum power capacity of 15 Amps and 1800 Watts at 120 Volts (American standard). Before you plug in a device, check to make sure your Wemo can handle it.

  • Should my Wemo plug feel hot?

    No. Your Wemo will usually feel warm when in use, but it shouldn't feel hot. Overheating can damage the device, so unplug it and let it cool down.

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