How to Reset a Sonos Beam

Resetting a Sonos Beam to factory defaults only takes a minute

What to Know

  • Hard resetting is different from soft resetting, also known as a reboot.
  • To soft reset your Sonos, unplug the speaker from its outlet, wait 10 seconds, and plug it back in. Give the device a moment to restart.
  • To hard reset your Sonos, unplug the speaker, hold the Join button while plugging it back in, and wait for a flashing green light.

This article explains how to soft reset, reboot, and reset to factory defaults, your Sonos Beam speaker.

This process is similar across all of Sonos' products. Still, these specific instructions are intended for the Sonos Beam alone, so if you want to reset a different Sonos speaker, check your device's user manual.

Sonos doesn't officially recommend hard setting your devices, but that's not because it's dangerous: When you hard reset a Sonos product, all the information on it is wiped, so you will have to set up your speaker again, which can be a headache.

How to Soft Reset a Sonos Beam

Soft resetting or rebooting Sonos Beam only takes a hair over 10 seconds. After a soft reset, there are no permanent changes to your device, so no further setup will be necessary,

  1. Unplug your Sonos Beam from power.

  2. Wait a full 10 seconds as your speaker completely discharges.

  3. Plug your Sonos Beam back in and give the device a minute or so to fully power back on.

How to Hard Reset Your Sonos Beam

If you're having connection problems or your Sonos isn't being detected by the app, and other troubleshooting tips don't work, a hard reset is often the next best thing to try.

Luckily, hard resetting your Sonos, while it will wipe your device and require you to set it up again, is quick and easy, just like a soft reset.

  1. Unplug your Sonos Beam from power.

  2. Hold down the Join button while reconnecting your Sonos to power.

  3. Continue holding the Join button until the Sonos' LED begins flashing orange and white.

  4. Once flashing, you can let go of the Join button, and the LED will flash green when the resetting process is finished indicating it's ready to be set up.

Troubleshooting Problems With Sonos Beam

If you're having problems with your Sonos Beam, the most common issue is connecting to Sonos. If you ever get hit with the "Unable to connect to Sonos" message, a soft reset is a good first step.

However, before you hard reset your device, Sonos has a support page with a list of useful troubleshooting tips and tricks you can try out first to see if they resolve your issue.

  • How do I reset my Sonos speaker?

    Unplug the Sonos speaker and then press and hold the Play/Pause button while plugging it back in. Keep holding the button as it flashes amber and white. When it flashes green, the reset is complete.

  • How do I reset my Sonos to a new Wi-Fi network?

    To remove a Wi-Fi network from your Sonos system, open the app, go to Settings > System > Network > Networks, select the network you want to remove, and tap Remove. To connect to a new network, go to Settings > System > Network > Wireless Setup and follow the steps to connect to another router.

  • How do you reset a Sonos controller?

    Open the Sonos app for Mac or PC. Select the Help menu at the top of the Sonos app window in Windows or the top of the screen in Mac. Choose Reset Controller.

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