How to Reset a Samsung Galaxy Watch 4

Factory reset if you’re selling the watch, or soft reset to fix various problems

What to Know

  • Factory reset from the Wearable app: Open the Samsung Wearable app, then tap General > Reset > Reset.
  • Factory reset from the watch: Swipe down, then tap Settings > General > Reset > Reset.
  • Soft reset: Press and hold both buttons > Tap Turn off.

This article explains how to reset a Samsung Galaxy Watch 4, including how to factory reset using the Samsung Wearable app, how to factory reset using just the Galaxy Watch, and how to soft reset using just the watch as well.

How Do I Factory Reset My Galaxy Watch 4?

There are two ways to factory reset your Galaxy Watch 4. If the watch is still connected to your phone, and you have your phone, you can initiate the reset through the Wearable app that you use to set up and control all Samsung wearable devices. You can also factory reset your Galaxy Watch 4 directly through the watch. These methods both initiate a full factory reset, wipe all of your data from the watch, and return it to the same state it was in when you first obtained it. That means you can use whichever method you prefer or whichever one is more convenient.

Consider backing up your watch before you reset it. You will then be able to set up a new Galaxy watch using the same settings and apps in the future if you want.

How to Factory Reset a Galaxy Watch 4 With Your Phone

You need to connect your Galaxy Watch 4 to your phone, and it needs to be close enough to your phone to exchange information over Bluetooth to initiate a factory reset using your phone. You can then initiate the reset using the Samsung Wearable app.

Here’s how to factory reset a Galaxy Watch 4 using your phone:

  1. Place the watch near your phone, and make sure the watch is on and connected to the phone via Bluetooth.

  2. Open the Samsung Wearable app on your phone, and tap Watch Settings.

  3. Scroll down, and tap General.

    Watch settings > General in Galaxy Watch settings.
  4. Scroll down and tap Reset.

  5. Tap Reset to confirm.

    Reset > Reset in Galaxy Watch general settings.

How to Factory Reset a Galaxy Watch 4 From the Watch

You can also factory reset a Galaxy Watch 4 directly from the watch:

  1. From the main watch face, drag down.

    Swipe down to access the quick panel.
  2. Tap Settings.

    The gear icon in the Galaxy Watch quick panel.
  3. Scroll down and tap General.

    General icon in Galaxy Watch 4 settings.
  4. Scroll down and tap Reset.

    Reset on Galaxy Watch 4.
  5. Tap Reset.

    Reset on Galaxy Watch 4.

    You can also tap Back up data on this screen if you haven’t done so already.

  6. Your watch will immediately reset.

How Do I Do a Soft Reset on My Samsung Galaxy Watch 4?

If your Galaxy Watch 4 is giving you trouble, but you don’t want to perform a factory reset, performing a soft reset can resolve many problems, especially if your watch has been on for an extended period. Performing a soft reset is the same as turning the watch off and then back on again.

There are two ways to perform a soft reset. One is initiated by pressing the buttons on the watch, and the other uses the quick panel.

Here’s one way to soft reset your Galaxy Watch 4 with the physical buttons:

  1. Press and hold both buttons on your Galaxy Watch 4.

  2. Tap Turn off.

    Turn off on Galaxy Watch 4.
  3. Wait for the watch to turn off.

  4. Press and hold the power/home button until the watch turns back on.

How Do Soft Reset on My Samsung Galaxy 4 Watch From the Quick Panel

Here's how you can soft reset your Galaxy Watch 4 from the quick panel:

  1. On the main watch face, swipe down to access the quick panel.

    Swipe down to access the quick panel.
  2. Tap the power icon.

    The power icon in the Galaxy Watch quick panel.
  3. Tap Turn off.

    Turn off on Galaxy Watch 4.
  4. Wait for the watch to turn off

  5. Press and hold the power/home button until the watch turns back on.

What’s the Difference Between Factory and Soft Resetting a Galaxy Watch 4?

When you soft reset a Galaxy Watch 4, it's the same as turning it off and back on again. It's the same as turning your phone, computer, or laptop off and then back on, which is almost always one of the first steps in troubleshooting any problem. Since you're just turning the watch off and then back on, the process won't remove any of your data from the watch.

Factory resetting a Galaxy Watch 4 removes all of your data and customization, disconnects the watch from your phone, and returns it to the same state it was in when it originally left the Samsung factory. It's sometimes also used as a troubleshooting tool, but it's usually a last resort as you need to go through the entire initial setup process again if you want to keep using the watch. It's also important to back up your watch before performing a factory reset unless you're not worried about losing your data and customization.

FAQ
  • How do I set up Galaxy Watch 4?

    Before you set up your Galaxy Watch, make sure it is fully charged. Then, push the power/home button until it turns on. Finally, install the Galaxy Wearable app, tap Start, and follow the on-screen prompts. 

  • How do you charge a Galaxy Watch 4?

    Plug the charger into an outlet, connect it to the charger port, and place the Galaxy Watch on the charging dock, aligning the back to the center of the dock. To charge a Galaxy Watch without the charger, you can place the watch on any compatible Qi charging station or a Galaxy Phone that supports PowerShare.

  • How do I turn off my Galaxy Watch 4?

    To turn off the Galaxy Watch 4, press and hold the Home key and then tap Power off. Alternatively, swipe down from the top of the screen to open the quick panel and tap the Power off icon.

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