How to Reset Google Nest Hub

Fix common Nest Hub issues with a reset or reboot

What to Know

  • Factory reset: Hold down the volume-up and volume-down buttons at the same time for 10 seconds.
  • Reboot: Unplug your Nest Hub from the power supply, leave it unplugged for 60 seconds, then plug it back in.
  • If you want to connect your Nest Hub to a new Wi-Fi network, you must reset it first.

This article explains how to reset a Google Nest Hub. A factory reset can resolve a lot of problems, such as when you're Nest Hub won't connect to Wi-Fi. The instructions below apply to all Nest Hub models, including the Google Nest Hub Max.

How Do I Reset My Google Nest Hub?

To reset a Google Nest Hub, hold down the volume-up and volume-down buttons at the same time for about 10 seconds. You'll see a warning letting you know the device is being reset. Just keep pressing both buttons until the device restarts, then you'll have to go through the setup process in the Google Home app.

Google Nest Hub Reset vs. Reboot

First, it's essential to understand the difference between a reboot and a reset. Resetting your Google Nest Hub restores it to the factory settings, so you'll have to set it up again. Rebooting simply power cycles the device without affecting any settings. If you're having trouble with your Google Nest Hub, try a reboot first and save a factory reset as a last resort.

If you plan to sell or give away your Google Nest Hub, you should reset the device first so the buyer can set it up as their own.

How to Reboot a Google Nest Hub

One way to reboot your Nest Hub is to disconnect the power supply, leave it unplugged for 60 seconds, then plug it back in. Alternatively, you can use the Google Home app:

  1. On the Google Home app home screen, tap your Nest Hub.

  2. Tap the Settings gear.

  3. Tap More (the three vertical dots) in the upper-right corner, then choose Reboot from the pop-up menu.

    A Google Nest Hub owner uses the Google Home app to reboot their device.

There is no way to reboot or reset your Nest Hub using voice commands.

Why Is My Google Nest Hub Not Working?

If you previously set up your Google Nest Hub on another Wi-Fi network, you need to reset the device before you can connect to a new one. If you run into trouble while setting up your Nest Hub with the Google Home app, try any of the following:

  • Close and reopen the Google Home app.
  • Move your mobile device closer to the Nest Hub.
  • Enable Bluetooth on your mobile device.
  • Toggle your mobile device's Wi-Fi off and on.
  • Reboot or reset the Nest Hub.

Your Nest Hub must be connected to the same network as the mobile device you use to set it up.

  • What can you do with a Google Nest Hub?

    A Google Nest Hub can control many aspects of a smart home. With it, you can listen to podcasts or music, turn a TV off and on, ask Google Assistant questions, and a lot more. Check out Google's full list of Nest Hub features.

  • How do you change which Wi-Fi network your Google Nest Hub connects to?

    The Google Nest Hub can only remember one Wi-Fi network at a time. So, if you're already connected to a network and want to switch to another, open the Google Home app and tap your device. Then tap Settings > Device Information. Next to Wi-Fi, tap Forget.

Was this page helpful?