How to Reset Every Model of iPod nano

Restarts of the iPad nano require simple hardware button presses

If your iPod nano isn't responding to clicks and won't play music, it's probably frozen. That problem's annoying, but it's not very serious. Resetting your iPod nano is pretty simple and takes just a few seconds. How you do it depends on which model you have. 

Apple discontinued the iPod nano on July 27, 2017.

How to Reset the 7th Gen. iPod Nano

7th Gen. iPod nano
Apple Inc.

The 7th generation iPod nano looks like a shrunken iPod touch and is the only nano that offers features like a multitouch screen, Bluetooth support, and a Home button. The way you reset it is also unique (though resetting the 7th generation nano will be familiar if you've used an iPhone or iPod touch).

The 7th Gen. nano was the first model to have a Home button. Learn about its other hardware features here.

  1. Press and hold the Hold button (in the top right corner) and the Home button (on the bottom front) at the same time.

  2. When the screen goes dark, let go of both buttons.

  3. In another few seconds, the Apple logo appears, which means the nano is restarting. In a few seconds, you'll be back at the main screen, ready to go.

How to Restart the 6th Gen. iPod nano

Identify the 6th generation nano by its design characteristics.

If you need to restart your 6th gen. nano, follow these steps:

  1. Hold down both the Sleep/Wake button (the one on the top right) and the Volume Down button (the one on the far left) for at least 8 seconds.

  2. The screen will go dark as the nano restarts.

  3. When you see the Apple logo, you can let go; the nano is starting up again.

  4. If this doesn't work, repeat from the beginning. A few tries should do the trick.

How to Reset 1st-5th Gen. iPod nano 

Resetting the early iPod nano models is similar to the technique used for the 6th gen. model, though the buttons are slightly different.

Before doing anything else, make sure that your iPod's Hold button isn't on. This is the little switch at the top of the iPod nano that can "lock" the iPod's buttons. When you lock the nano, it won't respond to clicks, which makes it appear to be frozen. You'll know that the Hold button is on if you see a little orange area near the switch and a lock icon on the screen. If you see either of these indicators, move the switch back and see if this fixes the problem. If the nano isn't locked:

  1. Slide the Hold switch to the On position (so that the orange appears) and then move it back to Off.

  2. Hold down both the Menu button on the click wheel and the center button at the same time. Press them for 6 to 10 seconds. This process should reset the iPod nano. You'll know it's restarting when the screen darkens and then the Apple logo appears.

  3. If this doesn't work the first time, repeat the steps.

What to Do If Resetting Didn't Work

The steps to restart a nano are simple, but what if they didn't work? There are two things you should try at that point:

  1. Plug your iPod nano into a power source (like your computer or a wall outlet) and let it charge for an hour or so. It could be that the battery is simply run down and needs to recharge.

  2. If you've charged the nano and tried all the reset steps, and your nano still doesn't work, you may have a bigger problem than you can solve on your own. Contact Apple to get more help.

Need to know how to restart an iPod model not covered in this article, or an iPhone or iPad? Check out What You Need to Do to Fix a Frozen iPhone, iPad or iPod.