How to Reset Your Chromecast

Having trouble with your Chromecast device? Try these steps

Google Chromecast is a USB device that lets you stream movies, TV shows, and other content. In case you ever have trouble streaming media, you should know how to reset a Chromecast device. You may also want to factory reset your Chromecast before you sell it or give it someone else.

Instructions in this article apply to first and second-generation Chromecast and Chromecast Ultra devices.

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Google

How to Reset a Chromecast

Before you begin, make sure your Chromecast is securely connected to an HDMI port on your television. The device should also be connected to its a power source and your Wi-Fi network. If the device still isn't working properly, take the following steps to perform a factory reset:

You must be connected to the Wi-Fi network you originally set up your Chromecast on for this process to work.

  1. Open the Google Home app on your Android or iOS device.

  2. Tap your Chromecast device.

  3. Tap the Settings gear.

  4. On Android, tap the three dots in the top-right corner. On iOS, tap Remove device.

  5. Tap Factory reset.

  6. A warning message will be displayed, asking if you're sure that you want to reset the device to factory settings. Tap Factory reset again to confirm. Your Chromecast will be reset back to the state it was in when you first took it out of the box.

    A factory reset will clear all of your installed apps and personal settings. There are a number of other steps you can take to fix a Chromecast that isn't working.

How to Reset an Older Chromecast

If you have an older Chromecast that uses your computer to configure its settings as opposed to a smartphone or tablet app, open the Chromecast application that was initially installed on your desktop or laptop when you first set up the device. Once that application interface is visible, choose the Chromecast that you wish to reset, then select Settings and Factory Reset to return your device to a like-new state.

How to Perform a Hard Reset of Your Chromecast

If the above directions did not do the trick for some reason, the last resort is to perform a hard reset on the device itself. While the Chromecast is connected to your TV and a power source, press and hold the button located on its side until the LED light on the device starts flashing white and the TV goes blank. At this point, you can let go of the button and wait for Chromecast to complete the restore process.

If you've followed these methods and your Chromecast is still not functioning correctly, then the hardware may be defective, and you'll want to contact the Google Help Center for further assistance.