How to Reset Your Chromecast

Having trouble with your dongle? Try these steps

how to reset your chromecast


Google Chromecast is a handy, easy-to-use device that lets you stream movies, TV shows and other content with just a few taps of the finger. Although it's user-friendly, Chromecast can occasionally get bogged down and start acting strangely. Some common complaints are the inability to cast apps to your TV or being unable to connect to Chromecast altogether.

If you're encountering these symptoms or other unexpected behavior, sometimes a factory reset is just what the Google doctor ordered. You may also want to reset your device if you're looking to sell it or give it someone else. To get started, first ensure that your Chromecast is connected to an HDMI port on your television as well as to a power source and your Wi-Fi network.

Next, take the steps below to factory reset your Chromecast dongle.

  1. Open the Google Home app on your Android or iOS device.
  2. Select the menu button, represented by three horizontal lines and located in the upper left-hand corner of the app's home screen.
  3. When the drop-down menu appears, tap Devices.
  4. Locate your Chromecast in the list of devices and select its settings button, three vertically-aligned dots located to the right of its name. 
  5. When the pop-out menu appears, choose the Settings option.
  6. The device settings interface should now be visible. Tap the menu button, represented by three horizontally-aligned dots and located in the upper right-hand corner. 
  7. Another menu will appear, overlaying the main window. Select the option labeled Factory reset.
  8. A warning message will be displayed, asking if you're sure that you want to reset the device to factory settings. Tap RESET.
  9. Your Chromecast should now be reset back to the state it was in when you first took it out of the box.

If you have an older Chromecast that utilizes your computer to configure its settings as opposed to a smartphone or tablet app, you'll need to open the Chromecast application that was initially installed on your desktop or laptop when you first set up the device. Once that application interface is visible, select the Chromecast that you wish to reset and click on the Settings button. From here you should have access to a Factory Reset button, which will attempt to return your device to a like-new state when clicked upon.

How to Perform a Hard Reset of Your Chromecast

If the above directions did not do the trick for some reason, the last resort is to perform a hard reset on the device itself. While the Chromecast is connected to your TV and a power source, press and hold the black button located on its side for several seconds until a screen appears stating that a factory reset is about to take place.

At this point, you can let go of the button and wait for Chromecast to complete the restore process. If you've followed these methods and your Chromecast is still not functioning correctly, then the hardware may simply be defective and you'll want to reach out to Google for further assistance.