Software & Apps MS Office How to Report an Outlook.com Outage or Issue by Heinz Tschabitscher Writer A former freelance contributor who has reviewed hundreds of email programs and services since 1997. our editorial process Heinz Tschabitscher Updated on July 20, 2019 Outlook.com. MS Office Outlook Word Excel Powerpoint Tweet Share Email Outlook.com will not load? Is your inbox oddly empty? Messages you send do not reach their destinations in hours? When you are so unfortunate as to experience an issue with Outlook.com, you can alert the Outlook.com team to the issue — when they are not yet aware of it, of course. Report an Outlook.com Outage or Issue To report a problem with Outlook.com: Check the Outlook.com status for known issues.Visit the Microsoft services' Report a problem page.Make sure Outlook is selected under Product.Select the type of problem you are encountering under I'm having a problem with this feature:.Click Submit.