How to Report an Outlook.com Outage or Issue

Outlook.com will not load? Is your inbox oddly empty? Messages you send do not reach their destinations in hours?

When you are so unfortunate as to experience an issue with Outlook.com, you can alert the Outlook.com team to the issue — when they are not yet aware of it, of course.

Report an Outlook.com Outage or Issue

To report a problem with Outlook.com:

  • Visit the Microsoft services' Report a problem page.
  • Make sure Outlook is selected under Product.
  • Select the type of problem you are encountering under I'm having a problem with this feature:.
  • Click Submit.
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