How to Make Replies to Emails Go to Another Address in Outlook

Send email messages from one address and get replies at another

What to Know

  • Go to File > Info > Account Settings > Account Settings.
  • In primary window, select account that will use a different reply-to address.
  • In Reply-to address box, change reply-to address > select Next > Close/Done.

This article explains how to change settings to send emails from one address and receive replies to another. Instructions apply to Outlook 2019, 2016, 2013, 2010, and Outlook for Microsoft 365.

How to Change the Reply-To Address

To have replies to emails you send from an Outlook email account go to an address different from the one you use to send:

  1. Select the File tab.

  2. Select Info in the left pane.

    Account Information options in Outlook.
  3. Select Account Settings and then choose Account Settings from the drop-down menu. The Account Settings window will open.

    Account settings option in Outllook
  4. Select the account that will use a different reply-to address in the primary window of the Email tab.

  5. Select Change

    Account settings window in Outlook
  6. In the Reply-to address text box, type the email address that will receive replies to your sent email.

    Alternate email address in Outlook.
  7. Select Next.

  8. Select Close/Done.

How to Change the Reply-to Address for a Single Email Message

You also have the option of selecting a different address for replies in an individual email message.

  1. Start Outlook and open a new email message.

    The keyboard shortcut Ctrl+N will open a new message window from the Outlook inbox.

  2. Select the Options tab of the message window.

    Options tab of message window in an Outlook message
  3. Select Direct Replies To in the More Options group. A Properties window will open.

    Direct Replies to option in an Outlook message
  4. Select the Have Replies Sent to checkbox and enter the reply-to email address in the adjacent field.

  5. Select Close. The changes will apply to the current message.

    Have Replies Sent to option in Properties window of an Outlook message

This changes the default reply address to the one you specify for every email sent from the designated account. If you need a different reply address only occasionally, you can change the reply-to address for any individual email you send.

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