How to Make Replies to Emails Go to Another Address in Outlook

Send email messages from one address and get replies at another

Man accessing email on laptop

Raw Pixel / Pixabay 

The reply-to address on an email indicates where responses to that email are sent. By default, the email replies go to the email address that sent the email. But, sending from one address and getting replies at another is possible in Outlook.

If you want to send your messages from one address but prefer to receive replies at another (at least most of the time), Outlook handles the reply-to field for you after you change one account setting.

Instructions in this article apply to Outlook 2019, 2016, 2013, 2010, 2007; and Outlook for Office 365.

How to Send Email Replies to a Different Address in Outlook for Office 365, Outlook 2019, 2016, 2013, and 2010

The reply-to field tells recipients and their email programs where to direct responses. Replies to an email message you send will automatically be sent to the originated email account. However, if you have multiple accounts set up in your Outlook application, you have the ability to determine the reply-to address.

The method you use depends on the version of Outlook you are using.

To have replied to emails you send from an Outlook email account go to an address different from the one you use to send, which appears in the From line:

  1. Start Outlook.

  2. Select the File tab.

  3. Select Info in the left pane.

    Viewing account options within Outlook.
  4. Select Account Settings and then choose Account Settings from the drop-down menu. The Account Settings window will open.

    Selecting Account settings within Outllok.
  5. Select the account that will use a different reply-to address in the primary window of the Email tab.

  6. Select Change

    Altering settings within an email account in Outlook.
  7. In the Reply-to address text box, type the email address that will receive replies to your sent email.

    Editing email addresses to send to an alternate email address for replies in Outlook.
  8. Select Next.

  9. Select Close.

How to Change the Reply-to Address for a Single Email Message

You also have the option of selecting a different address for replies in an individual email message.

  1. Start Outlook and open a new email message.

    The keyboard shortcut Ctrl+N will open a new message window from the Outlook inbox.

  2. Select the Options tab of the message window.

    Screenshot of Options tab of message window in Outlook
  3. Select Direct Replies To in the More Options group. A Properties window will open.

    Screenshot of Direct Replies to in Outlook message
  4. Select the Have Replies Sent to checkbox and enter the reply-to email address in the adjacent field.

  5. Select Close. The changes will apply to the current message.

    Screenshot of Have Replies Sent to in Properties window

For Outlook 2007

The settings for Outlook 2007 are slightly different from newer versions of the application.

  1. Start Outlook.

  2. Select Tools > Account Settings.

  3. Go to Email.

  4. Choose the account for which you want to change the reply-to address.

  5. Select Change.

  6. Select More Settings.

  7. Enter the address where you want to receive replies under Other User Information for Reply Email.

  8. Select OK and then select Next.

  9. Select Finish and then choose Close.

This changes the default reply address to the one you specify for every email sent from the designated account. If you need a different reply address only occasionally, you can change the reply-to address for any individual email you send.