Delete Email Accounts in Outlook and Windows Mail

Removing accounts gets them out of the app, but the accounts remain intact

Deleting accounts from Microsoft Outlook and Windows Mail is a simple task. When you remove the account, you'll discontinue access to it in that program, and you'll remove the locally stored data, but you won't delete the account itself or any messages within it.

Deleting an account from a Microsoft email client also deletes the calendar information associated with that account.

Person removing Outlook email account
Maddy Price / Lifewire

This procedure works with Microsoft Outlook 2019, Outlook 2016, Outlook 2013, Outlook for Microsoft 365, and Mail for Windows 10 (version 16005).

How to Remove an Email Account From Microsoft Outlook

Microsoft updates Outlook and Office frequently, so first check to see which version of MS Office you have installed. If the version starts with "16," for example, then you have Office 2016. Likewise, earlier versions use a smaller number, like "15" for 2013, etc. (The numbers don't always correspond to the year in the software's title.) The procedures for deleting email accounts in the various versions of Outlook are similar, with some minor exceptions.

  1. Open the File > Account settings menu.

    Account Settings button in Account Information panel in Outlook
  2. Click once on the email account you want to remove.

  3. Choose the Remove button.

    Remove account button in Outlook
  4. Confirm that you want to delete it by clicking or tapping Yes.

Delete Email Accounts in Windows 10 Mail App

Deleting an email account in Mail — the basic email client baked into Windows 10 — is simple as well: 

  1. Click or tap Settings (the gear icon) on the bottom left side of the program (or More at the bottom, if you're on a tablet or phone). 

    Settings gear icon in Windows Mail
  2. Choose Manage accounts from the menu to the right.

    Manage accounts in Windows Mail settings
  3. Select the account you want to remove from Mail.

    Account to remove from Windows Mail
  4. In the Account settings screen, choose Delete account.

    Delete account button in Windows Mail account settings
  5. Click or tap Delete to confirm.

    Delete confirmation button in Windows Mail Account settings

Deleting a Default Account in Window 10 Mail

If you don't see the Delete account option, you're likely trying to delete the default mail account. Windows 10 requires at least one mail account, and you can't delete it; however, you can stop receiving and sending mail through it. The account still will exist on your computer and with the email service provider, but it will be disabled.

Once you disable the account, you will no longer receive mail on your computer, and you won't be able to find old emails or the related calendar information on your computer. If you need access to email and dates from an account you've deleted from your computer using the above procedures, however, simply log into the email service provider's website; you'll find all your information there.

To disable the account:

  1. Click or tap Settings (the gear icon) on the bottom left side of the program (or More at the bottom, if you're on a tablet or phone).

  2. Choose Manage accounts from the menu to the right.

  3. Select the account you want to stop using.

  4. Click or tap Change mailbox sync settings.

    Change mailbox sync settings in Windows Mail Account settings
  5. Choose Email sync options.

  6. Move the slider to the Off position.

    Email toggle OFF in Sync options in Windows Mail
  7. Choose Done.

    Done button in Windows Mail Account settings
  8. Tap or click Save.

    Save button in Windows Mail Account settings