Delete Email Accounts in Outlook and Windows Mail

How to Stop Getting Mail Through an Email Account

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Deleting accounts from Microsoft Outlook and Windows Mail is a simple task. You might want to do this if you no longer wish to use Outlook or Windows Mail to retrieve and send your mail or if you don't use a particular account anymore.

Before You Begin Deleting Your Email Account

Be aware that deleting an account from a Microsoft email client also deletes the calendar information associated with that account.

Also, the instructions here are not for deleting or canceling your email account with the email provider itself; the account will be deleted only from the program on your computer. It still will exist with the email service and will remain accessible through whatever email client you might set up or through the email service provider's website. If you want to close your account with an email provider (such as Gmail or Yahoo, for example), you'll have to log into your account through a web browser and access your account settings.

To Remove an Email Account From Microsoft Outlook

Microsoft updates Outlook and Office frequently, so first check to see which version of MS Office you have installed. If the version starts with "16," for example, then you have Office 2016. Likewise, earlier versions use a smaller number, like "15" for 2013, etc. (The numbers don't always correspond to the year in the software's title.) The procedures for deleting email accounts in the various versions of Outlook are very similar, with some minor exceptions.

For Microsoft Outlook 2016 and 2013:

  1. Open the File > Account settings menu.

  2. Click once on the email account you want to remove.

  3. Choose the Remove button.

  4. Confirm that you want to delete it by clicking or tapping the Yes button.

For Microsoft Outlook 2007:

  1. Find the Tools > Account settings menu option.

  2. Choose the Email tab.

  3. Select the email account that you would like to remove.

  4. Click Remove.

  5. Confirm by clicking or tapping Yes.

For Microsoft Outlook 2003:

  1. From the Tools menu, choose E-Mail accounts.

  2. Choose View or change existing e-mail accounts.

  3. Click Next.

  4. Choose the email account you wish to remove.

  5. Click or tap Remove.

Delete Email Accounts in Windows 10 Mail App

Deleting an email account in Mail—the basic email client baked into Windows 10—is simple as well: 

  1. Click or tap Settings (the gear icon) on the bottom left side of the program (or More... at the bottom, if you're on a tablet or phone). 

  2. Choose Manage accounts from the menu to the right.

  3. Select the account you want to remove from Mail.

  4. In the Account settings screen, choose Delete account.

  5. Hit the Delete button to confirm.

If you don't see the Delete account option, you're likely trying to delete the default mail account. Windows 10 requires at least one mail account, and you can't delete it; however, you can stop receiving and sending mail through it. The account still will exist on your computer and with the email service provider, but it will be disabled. To disable the account:

  1. Click or tap Settings (the gear icon) on the bottom left side of the program (or More... at the bottom, if you're on a tablet or phone).

  2. Choose Manage accounts from the menu to the right.

  3. Select the account you want to stop using.

  4. Click or tap Change mailbox sync settings.

  5. Choose Sync options.

  6. Move the slider to the Off position.

  7. Choose Done.

  8. Tap or click Save.

You no longer will receive mail on your computer through this account, and you won't be able to find old emails or the related calendar information on your computer. If you need access to email and dates from an account you've deleted from your computer using the above procedures, however, simply log into the email service provider's website; you'll find all your information there.