Delete Email Accounts in Outlook and Windows Mail

Removing accounts gets them out of the app, but the accounts remain intact

When you remove an account from Microsoft Outlook and Windows Mail, you won't have access to it in that program, and you'll remove the locally stored data. However, you won't delete the account or any messages in it.

Deleting an account from a Microsoft email client also deletes the calendar information associated with that account.

Instructions in this article apply to Outlook for Microsoft 365, Outlook 2019, Outlook 2016, Outlook 2013, and Mail for Windows 10 (version 16005).

Person removing Outlook email account
Lifewire / Maddy Price

How to Remove an Email Account From Microsoft Outlook

Microsoft updates Outlook and Office frequently, so first check to see which version of Microsoft Office is installed. If the version starts with 16, for example, then you have Office 2016. Likewise, earlier versions use a smaller number, like 15 for Office 2013. (The numbers don't always correspond to the year in the software title.)

The procedures for deleting email accounts in the various Outlook versions are similar, with some minor exceptions.

  1. Go to the File > Info.

  2. Select the Account settings drop-down menu and choose Account Settings.

    Account Settings button in Account Information panel in Outlook
  3. Choose the email account you want to remove.

  4. Select Remove.

    Remove account button in Outlook
  5. Confirm that you want to delete it by selecting Yes.

Delete Email Accounts in Windows 10 Mail App

Deleting an email account in Mail (the basic email client included with Windows 10) is simple as well: 

  1. Select Settings (the gear icon) at the bottom of the left pane of the program (or More at the bottom, on a tablet or phone).

    Settings gear icon in Windows Mail
  2. In the Settings pane, choose Manage accounts.

    Manage accounts in Windows Mail settings
  3. Select the account you want to remove from Mail.

    Account to remove from Windows Mail
  4. In the Account settings screen, choose Delete account.

    Delete account button in Windows Mail account settings
  5. Select Delete to confirm.

    Delete confirmation button in Windows Mail Account settings

Delete a Default Account in Window 10 Mail

If you don't see the Delete account option, you're likely trying to delete the default mail account. Windows 10 requires at least one mail account, and you can't delete it. However, you can stop receiving and sending mail through it. The account still exists on your computer and with the email service provider, but it will be disabled.

Once you disable the account, you no longer receive mail on your computer. Plus, you won't be able to find old emails or the related calendar information on your computer. If you need access to email and dates from an account you deleted from your computer using the above procedures, log in to the email service provider's website. You'll find all your information there.

To disable the account:

  1. Select Settings (the gear icon) at the bottom of the left pane (or More at the bottom, on a tablet or phone).

  2. Choose Manage accounts from the right menu pane.

  3. Select the account you want to stop using.

  4. Choose Change mailbox sync settings.

    Change mailbox sync settings in Windows Mail Account settings
  5. Under Sync options, turn off the Email toggle switch.

    Email toggle OFF in Sync options in Windows Mail
  6. Select Done.

    Done button in Windows Mail Account settings
  7. Select Save.

    Save button in Windows Mail Account settings
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