How to Unblock a Sender in Outlook.com

Unblock blocked senders and start receiving their email again

What to Know

  • To view all blocked senders and domains, go to Settings > View All Outlook Settings > Mail > Junk Email.
  • To unblock a sender or domain, select the trash can next to the entry you want to unblock. 

This article explains how to unblock an email address or domain on Outlook.com and Outlook Online.

Unblock a Blocked Sender

There might be other ways you're blocking email addresses through Outlook.com, so be sure to read through all steps below to make sure you're opening your account enough to get mail from the recipient in question.

To unblock addresses from your blocked sender's list:

  1. Go to Settings.

    Outlook.com interface.
  2. Select View all Outlook settings.

    View all Outlook settings link
  3. Select Mail.

  4. Select Junk email.

    Viewing Junk email options within Outlook.com website
  5. In the Blocked Senders and domains section, you'll see a list of senders that you've blocked in the past.

  6. To remove an address, select the trash can next to the email address.

  7. Select Save.

    Saving Junk email options within Outlook.com website
  8. Close the Settings window.

This also works on addresses blocked with a Sweep filter.

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