Software & Apps > MS Office How to Recover Mail From the Outlook Junk Mail Folder How to recover legit email from your junk email folder in Outlook By Heinz Tschabitscher Heinz Tschabitscher Writer University of Vienna A former freelance contributor who has reviewed hundreds of email programs and services since 1997. lifewire's editorial guidelines Updated on April 23, 2022 Reviewed by Ryan Perian Reviewed by Ryan Perian Western Governors University Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. lifewire's editorial guidelines Tweet Share Email Tweet Share Email MS Office Outlook Word Excel Powerpoint What to Know Open Junk Email folder > open message you want to recover > go to Home or Message tab.From Delete group, select Junk > select Not Junk or press Ctrl+Alt+J.To add sender to safe senders' list, select Always trust e-mail from the checkbox > OK. This article explains how to recover emails from Microsoft Outlook's Junk Email folder. Instructions apply to Outlook 2019, 2016, 2013, 2010, 2007; Outlook for Microsoft 365, and Outlook Online. Recover Mail From the Junk Mail Folder in Outlook Microsoft Outlook comes with a junk mail filter that files junk emails in its own folder. However, good messages can be mistakenly marked as spam. To move an email from your junk folder to the inbox and, optionally, secure future messages from the same sender from being treated as junk in Outlook: Open the Junk Email folder in Outlook. Open or highlight the email message you want to recover. If the email is open in the Reading Pane or highlighted in the folder list, go to the Home tab. If the message is open in a separate window, go to the Message tab. In the Delete group, select Junk. Select Not Junk. Or press Ctrl+Alt+J. To add the sender to your safe senders’ list so that messages from their addresses are never treated as spam, select the Always trust e-mail from the checkbox. Set Outlook to allow only mail from such senders into the inbox, and Outlook automatically puts people you mail on the safe senders list. Click OK. Outlook automatically moves the message to your Inbox or to the message's previous folder, where you can read and work on it. To recover a message in Outlook Online, select the message in the Junk Email folder, go to the toolbar, and select Not junk > Not junk. Recover a Message From the Junk E-Mail Folder in Outlook 2007 To mark a message as not spam in the Outlook Junk E-mail folder: Go to the Junk E-mail folder. Highlight the message you want to recover. Click Not Junk. Or press Ctrl+Alt+J or select Actions > Junk E-mail > Mark as Not Junk. If you want to add the sender of the email to your list of trusted senders, select Always trust e-mail from. Click OK. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit