How to Reset Your Yahoo! Email Password

You have two options to recover access to Yahoo Mail when you forget your password. One option is to reset your password after you receive a verification code by text message on your mobile phone. The other option is to reset your password after you receive a verification code at the secondary email address added to your Yahoo Mail account. Yahoo Mail doesn't send you the lost password; you'll set a new password after you confirm your identity.

How to Recover Yahoo Email Password

To reset your Yahoo Mail password, go to the Sign-In Helper page and complete the verification process that works best for you.

1. Enter your email address on the login page and click Next.

2. Select Forgot password? at the bottom of the password page.

3. Choose the Text option if you want to recover your account via text message. If you have an alternative email account set up, you can pick Email instead.

4. If you chose the text message option, enter your phone number and press Submit to receive a code. If you picked the email option, continue to the next step.

5. Locate the verification code from the text or email and enter it on Yahoo's site.

6. Follow any other on-screen prompts.

Once you have successfully recovered access to your account, change the Yahoo! Mail password to whatever you like (and will remember); it is best, of course, to use a strong email password.

No Mobile Phone or Secondary Email Address

If you don't have access to either a secondary email address or phone number, you won't be able to recover access to your Yahoo Mail account through the automated process.

Your next step is to seek help from Yahoo! Help. Yahoo! support may ask for information to verify your identity, such as contacts in your Yahoo Mail address book.