Email, Messaging, & Video Calls Email Learn to Easily Recover a Forgotten AOL Mail Password Get back to reading your email fast by Heinz Tschabitscher Writer A former freelance contributor who has reviewed hundreds of email programs and services since 1997. our editorial process Heinz Tschabitscher Updated on June 14, 2020 reviewed by Jon Fisher Lifewire Tech Review Board Member Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. our review board Article reviewed on Apr 09, 2020 Jon Fisher Email Yahoo! Mail Gmail Tweet Share Email When you cannot log in to your email account, who knows what you might be missing? If you forgot your login information, there are a couple of ways to recover AOL passwords and usernames. These instructions apply to the desktop version of AOL Mail. Try Your Browser First Current versions of most internet browsers offer an auto-fill feature. You'll see it when you enter a username and password for the first time on a password-protected site. The browser typically presents a popup window that asks if you want to save the login information. If you visited the AOL Mail site recently, you may have saved your username and password using this function, in which case the browser fills in the password field automatically. If not, click the Password text box to display matching passwords in a drop-down menu, then choose the appropriate password. Lifewire / Alex Dos Diaz Alternatively, check the browser's help site to find out where to go in the browser settings to find out where the password is stored, how to retrieve it, and how to toggle the feature on or off. The procedure is similar across browsers. How to Show Your Saved Passwords in the Chrome Browser If you haven't saved your password in your browser, use the AOL password reset process. AOL Mail Password Reset Procedure As with many websites, AOL has moved away from password recovery. Instead, it offers a password reset option as a more secure approach. AOL has developed easy procedures to do so. They are updated occasionally but generally entail similar steps. Go to the AOL Mail Sign in page. Enter your AOL username. If you don't remember your AOL username, go to the Sign-in Helper page, enter your recovery email address or phone number, then follow the steps to retrieve your username. Click Next. Click I forgot my password. Choose one of the password reset options. Depending on how you set up your account, you might be able to choose your phone number or email address. If you don't have access to any of them, choose I need more options. Enter the code sent to your phone or recovery email. Select Create a new password to reset your AOL Mail password. See the tips below for help remembering your password. Enter the verification code, then select Verify. Log in to your AOL Mail account using your new password. Ways to Remember Passwords Forgetting passwords is a common occurrence — just as common as passwords themselves. Instead of keeping a handwritten list or relying on your memory, store passwords in a password manager. Several secure options are available, from storing them in a browser to downloading third-party programs (some free, some paid). Double-check any method you use to be sure passwords are stored in an encrypted format so that unauthorized parties can't decipher them easily. Tips for Creating Secure Passwords Keep in mind these tips for creating a strong password: Avoid using anything obvious, such as 123456 or mypassword.The longer the password, the more secure it is.Don't use letters that are next to each other on the keyboard or that follow an obvious pattern, such as the four corners of the phone keypad.Don't use the same password that you use on another site. Make each password for each site unique.Don't build a password on personal details such as birthdates, addresses, and phone numbers.Change your AOL password from time to time.