Log POP, IMAP, and SMTP Traffic in Mozilla Thunderbird

Logging POP, IMAP, and SMTP email traffic isn't just for the industrious developer. If you want to see what's going on behind the scenes of your email exchanges in Mozilla Thunderbird (especially if what's going on is not going right), logging yields lots of information that can help you or your tech-support person diagnose the problem.

Turning on transaction logging may not be a straightforward affair, but it is not difficult, either. To create a log file with all Post Office Protocol, Simple Mail Transfer Protocol, and Internet Message Access Protocol traffic in Mozilla Thunderbird, first, make sure it's not running. Then, follow the instructions for your operating system.

Turning on Transaction Logging in Windows

In Microsoft Windows, follow this procedure:

1. Open the Command Prompt.

   Press Win+X and click Command Prompt to open the Command Prompt.

2. Type

   set NSPR
   

   followed immediately by:

   • POP3:4 for POP logging
   • IMAP:4 for IMAP logging
   • SMTP:4 for SMTP logging

3. Enable logging for multiple protocols by separating them with commas. For example:

   To log both POP and SMTP traffic, type:

   set NSPR_LOG_MODULES&
   

   To log only IMAP traffic, type:

   set NSPR_LOG_M
   

4. Press Enter.

5. Type

   set NSPR_LOG_FILE=%HOMEDRIVE%%HOMEPATH%\Desk
   

6. Press Enter.

7. Type

8. Press Enter again.

9. Perform the desired email actions in Mozilla Thunderbird.

10. Quit Mozilla Thunderbird and open tbird_log.txt on your Desktop.

Turning on Transaction Logging in macOS

Use the following procedure on your Mac:

1. Open a Terminal window.

2. Type

   set NSPR_LOG_MODULES=
   
   

   followed immediately by:

   • POP3:4 for POP logging
   • IMAP:4 for IMAP logging
   • SMTP:4 for SMTP logging

3. Press Enter.

4. Enable logging for multiple protocols by separating them with commas. For example:

   To log both POP and SMTP traffic, type:

   export NSPR_LOG_MODULES&
   

   To log only IMAP traffic, type:

   export NSPR_LOG_M
   

5. Type

   export NSPR_LOG_FILE=~/
   

6. Press Enter.

7. Type

   /Applications/Thunderbird.app/Contents/MacO
   

8. Press Enter again.

9. Perform the desired email actions in Mozilla Thunderbird.

10. Quit Mozilla Thunderbird and find tbird.log on your Desktop.

Turning on Transaction Logging in Linux

In Linux, follow this procedure:

1. Open a Terminal window.

2. Type

   set NSPR_LOG_MODULES=
   
   

   followed immediately by:

   • POP3:4 for POP logging
   • IMAP:4 for IMAP logging
   • SMTP:4 for SMTP logging

3. Press Enter. Enable logging for multiple protocols by separating them with commas. For example, type:

   export NSPR_LOG_MODULES=POP3:
   

   to log both POP and SMTP traffic and

   export NSPR_LOG_MODULES
   

   to log only IMAP traffic.

4. Type 

   export NSPR_LOG_FILE=~/tbird
   

5. Press Enter.

6. Type 

   thu
   

7. Press Enter again.

8. Perform the desired email actions in Mozilla Thunderbird.

9. Quit Mozilla Thunderbird and review tbird.log.txt in your Home directory.