How to Use with POP Account Settings

Enable POP access on to read your email offline

To use when you're offline, you must enable your account to allow POP email downloads. POP isn't enabled by default, but you can enable POP access in the settings.

How to Access via POP in an Email Program

A POP email server permits an email program, or app of your choice, to download your messages. After your email is configured in the email client, the POP server can download the messages from and display the messages in your offline desktop or mobile email client.

To allow email programs to connect to and download messages from your email account using POP, access the POP and IMAP section of your account settings:

  1. Click the Settings gear icon in the upper-right corner of the screen.

    The Settings gear
  2. Select View all Outlook settings at the bottom of the panel that opens.

    "View all Outlook settings" in Outlook
  3. In the Settings screen, select Mail in the left panel.

    The Mail heading in Outlook settings
  4. Click Sync Email.

    The Sync Email heading
  5. Choose Yes under POP options to let devices and apps use POP.

    The Yes option under POP and IMAP
  6. Once POP is enabled, a new question appears asking whether devices and apps that use POP can be set to delete messages from Outlook after download. Select the "Don't allow devices and apps to delete messages from Outlook. It will move the messages to a special POP folder instead" option if you'd rather keep the messages after the client downloads those messages. Otherwise, select Let apps and devices delete messages from Outlook if you prefer that option.

    Device settings for POP
  7. Click Save at the bottom of the page to confirm the changes.

    The Save button

If you're looking for a flexible alternative to POP that offers access to all folders and synchronizes actions, offers IMAP access.

How to Connect to Email With POP

To connect to email with POP, you must enter the appropriate settings. Below are the settings for the POP server, as well as the IMAP and SMTP settings.

The POP settings appear with the IMAP and SMTP settings because you need these settings to set up access to from other apps. These general instructions work with almost any email client. Enter the requested information as you set up the account. POP Server Settings

The POP server settings for downloading new incoming messages to an email program, cell phone, or mobile device are: POP server address POP username Complete email address (not an alias) POP password password POP port 995 POP encryption method SSL POP TLS/SSL encryption required Yes IMAP Settings

You can also set up using IMAP as an alternative to POP. These are the IMAP settings: IMAP server name IMAP port 993 IMAP encryption method SSL SMTP Email Settings

Use these server settings to authorize the email client to send emails on your behalf: server name username Your full email address port 587 (try 25 if it doesn't work) password Your password TLS/SSL encryption required Yes STARTTLS Yes (try SSL or SSL/TLS if it's not available)

Double-Check the Server Settings

Mobile devices and email programs have become more user-friendly when it comes to accessing your email accounts. However, you may run into problems during the server setup. Check the POP, IMAP, and SMTP settings carefully.

In the case of the POP server, it's common to overlook the hyphen and periods in the server address. The port number is also important, and you may have to change from a default port number to the correct port number for

It is also possible that changed these settings. Check the current settings at Microsoft Office Support or use the Settings menu on to find the updated settings.

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