How to Turn Off Call Forwarding

Stop call forwarding on your landline, Android, or iPhone

Setting up call forwarding can come in handy for multiple reasons; for example, you might be away from home, or if you want to protect your actual phone number. However, if call forwarding gets enabled by accident, you might miss important calls without knowing.

These instructions explain how to disable call forwarding on Android, iPhone, and landlines.

How to Stop Call Forwarding From Your Landline

To disable call forwarding on traditional landlines:

  1. Pick up your phone and dial *73.

    If your carrier is T-Mobile or AT&T, dial #21# instead.

  2. Wait for a beep or tone indicating that call forwarding has been disabled.

You can follow the same steps above to set up call forwarding if your carrier is either Verizon or Sprint.

How to Turn Off Call Forwarding on Android

First, check to see if call forwarding is enabled:

Not all phone carriers support call forwarding.

  1. Launch the Phone application.

  2. Tap the Menu icon on the top right corner.

  3. Tap Settings.

    Older Android smartphones might say Call Settings instead of just Settings.

  4. Tap Calls.

    Menu, Settings, Call button in Android
  5. Tap Call Forwarding.

  6. If any of the options below are enabled, tap the enabled option and select Turn Off.

    • Always forward
    • Forward when busy
    • Forward when unanswered
    • Forward when unreached

How to Turn Off Call Forwarding on iPhone

To disable call forwarding on iOS devices:

  1. Launch the Settings app.

  2. Tap Phone.

  3. Tap Call Forwarding.

  4. Tap the Call Forwarding toggle switch to turn it to the off position.

    Phone, Call Forwarding, toggle OFF