How to Turn off Call Forwarding

Stop call forwarding on your landline, Android, or iPhone

By
Luis E. Chavez Saenz
Luis Chavez
Luis E. Chavez Saenz
Writer
  • New Jersey Institute of Technology
Luis Chavez is a former Lifewire writer and a System Administrator with 5+ years' experience writing about technology for end users.
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Updated on December 11, 2020
Reviewed by
Jessica Kormos
Jessica Kormos
Reviewed by Jessica Kormos
  • Saint Mary-of-the-Woods College
Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others.
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What to Know

  • Landlines: Dial *73. If you have T-Mobile or AT&T, dial #21# instead.
  • iPhone: Go to Settings > Phone > Call Forwarding and toggle off call forwarding.
  • Android: Launch the Phone app and tap Menu > Settings > Calls > Call Forwarding. Turn off any option you don't want.

This article explains how to disable call forwarding on landlines, iPhones, and Android phones.

How to Stop Call Forwarding From Your Landline

To disable call forwarding on traditional landlines:

  1. Pick up your phone and dial *73.

    If your carrier is T-Mobile or AT&T, dial #21# instead.

  2. Wait for a beep or tone indicating that call forwarding has been disabled.

You can follow the same steps above to set up call forwarding if your carrier is either Verizon or Sprint.

How to Turn off Call Forwarding on Android

First, check to see if call forwarding is enabled:

Not all phone carriers support call forwarding.

  1. Launch the Phone application.

  2. Tap the Menu icon on the top right corner.

  3. Tap Settings.

    Older Android smartphones might say Call Settings instead of just Settings.

  4. Tap Calls.

    Menu, Settings, Call button in Android

  5. Tap Call Forwarding.

  6. If any of the options below are enabled, tap the enabled option and select Turn Off.

    • Always forward
    • Forward when busy
    • Forward when unanswered
    • Forward when unreached

How to Turn off Call Forwarding on iPhone

To disable call forwarding on iOS devices:

  1. Launch the Settings app.

  2. Tap Phone.

  3. Tap Call Forwarding.

  4. Tap the Call Forwarding toggle switch to turn it to the off position.

    Phone, Call Forwarding, toggle OFF
FAQ
  • How do I turn off call forwarding on Verizon?

    From a mobile device, dial *73. Alternatively, go to a web browser and sign in to My Verizon > Account > My devices > Device overview. Under your device, select Manage device, then scroll to the Call forwarding section and select Manage. Go to the Select Mobile Number dropdown list, choose your number, and select Cancel Call Forwarding.

  • How do I set up call forwarding on Google Voice?

    Tap Settings (gear icon) > Account > go to the Linked numbers section and select New linked number. Next, enter your phone number and follow the prompts for verification. To verify with a landline, select Verify by phone > Call.

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