How to get drivers, firmware, and other support for your NETGEAR hardware

Picture of the NETGEAR logo


NETGEAR is a computer technology company that manufactures routers, switches, and other network equipment.

NETGEAR was founded as part of Bay Networks in 1996 and was then purchased by Nortel Networks Corporation (a now-bankrupt manufacturer of network equipment) in 1998.

NETGEAR repurchased Nortel's share of the company in 2003 to become its own company.

NETGEAR's main website is located at


NETGEAR provides technical support for their products through an online support website:

Downloads, product manuals, warranty information, and everything else mentioned below can be accessed through this NETGEAR Support page.

NETGEAR Firmware & Driver Download

NETGEAR provides an online source to download drivers and firmware for their hardware:

You can use the search box to search by product name or model number. If you need help finding the model number for your NETGEAR hardware, use the Find Your Model Number link on that page to see where it's at for your specific device. It's usually located on the bottom.

Another way to find NETGEAR drivers and other software is by browsing the results manually through the category buttons. Choose the proper category to be given a list of products to choose from.

Once you're on the product page, use the Downloads button to jump right to the Firmware and Software Downloads section where the downloads are listed.

You might be asked to register for a NETGEAR user account when you download the firmware and other software, but you can just exit that window to start the download without registering.

There are several other places to download drivers, too, if you're unable to find them directly through NETGEAR's own website.

Not sure how to update the drivers for your NETGEAR hardware? See How to Update Drivers in Windows for easy instructions.

NETGEAR Product Manuals

Many of the user guides, instructions, and other manuals for NETGEAR hardware are available on the NETGEAR support website:

Similar to when downloading firmware and drivers from NETGEAR, you can search for specific products or browse through all of them manually. Either way, use the Documentation button on the product page to open the User Guides and Documentation section where you can find all the downloads.

Most manuals for NETGEAR products are available in PDF format. There are several free PDF readers you can download if you don't already have one.

NETGEAR Telephone Support

NETGEAR provides technical support over the phone at 1-888-NETGEAR (1-888-638-4327).

However, before calling NETGEAR, we highly recommend reading through our Tips on Talking to Tech Support for some ways you can make it easier on yourself and their support team.

NETGEAR Email Support

NETGEAR provides direct support via MyNETGEAR:

NETGEAR Forum Support

NETGEAR also provides a forum as a way to further support their hardware:

NETGEAR Social Media Support

You can also contact NETGEAR for support questions through their official NETGEAR Help Twitter account:

They also have an official Twitter account at @NETGEAR but it's not used for support.

NETGEAR also provides how-to videos on their YouTube channel to provide more support for their products:

The official NETGEAR Facebook page probably shouldn't be your first place to go for support, but if you've tried their other social media profiles without success, you might try their Facebook page, too: