Email, Messaging, & Video Calls Email The Free Mtalk App Is a Landline in Your Pocket By Nadeem Unuth Freelance Contributor Nadeem Unuth is a former freelance contributor to Lifewire who specializes in information and communication technology with a focus on VoIP. our editorial process LinkedIn Nadeem Unuth Updated February 05, 2020 Email Yahoo! Mail Gmail Tweet Share Email The Mtalk app by Messagenet is a VoIP service for mobile Android phones and tablet PCs that comes with one difference. It assigns a personal web address to you that is the means for the world to contact you. It replaces a phone number and a username, and it includes a lot of features. The advantages of the web address over the phone number or simple username or nickname include that it can help protect your private number, and it can be good for businesses with a callable web presence. It is a free solution for those who want a virtual toll-free number. Getting Started With Mtalk You need to register to obtain the web address, which is in a format similar to www.yourname.mtalk.net, but you must download the app on your portable device first to be able to register. Your friends can call you by using your web address. People using a PC can do so directly in their browser without having to download or install anything. Friends using smartphones and tablet PCs have to download and install the MTalk app to be able to make the call. However, they don’t need to be registered users. Mtalk Features When you are registered, anyone can call you or text messages for free, as long as they have an internet connection. The service works through Wi-Fi, 4G, and 3G. You can customize your account and design the page on which your web address lands. That page contains the contacting options, which include click-to-talk and click-to-text buttons. Your contacts can opt to send text messages. The conversation can also be a text chat session. Calls you miss are directed to your free voicemail box. The retrieval of voicemails is easy. When a voicemail enters, you are notified by email. The Mtalk service uses open standards that are compatible with existing services that use open standards. As a result, calls can be transferred to VoIP phones, other softphones, or SIP phones. Your contacts don’t need to be registered users to call you on your link; they can use their browser on a computer or an app on their smartphones. Mtalk subscribes to European data protection regulations to ensure privacy for users. All data transfers are encrypted, and the company does not disclose any personal information about users to any third party. It includes a feature that filters out spam by shortlisting incoming calls and texts to only those contacts you designate. Free Usage vs. Paid Usage Mtalk opens avenues for free communication worldwide. The app and service are free, as is registration. The service is available in 18 countries. Like most other VoIP apps and services, voice calls and text messages between people who both use the Mtalk service are free and unlimited. The web link that serves as a number can also serve as a toll-free international number through which friends, partners, and customers can call you without any cost either to you or them. The only inconvenience is that they won’t be able to use a landline phone to make the calls. There is a paid part of the service. Charges apply, as for other VoIP services, when making calls to non-VoIP phones like landlines and cellular numbers. The rates are charged per second and do not include connection fees, as is the case with Skype, for example. Mtalk Cons As of now, the app and service can only be used on computers and Android mobile devices The Mtalk iOS app for iPhone and iPad users is not available in the U.S. as of mid-2018. The voice quality can vary. It depends a lot on factors such as bandwidth, but most of the time, the calls go through, and communication takes place satisfactorily. Some users feel the handle—the web link—is harder to manage than a phone number or a username. The website does not give much information up front. The home page has marketing information but no link to an FAQ or About Us or a rate page. Most users want to know more about a system before installing it on their devices. Users need to have an estimate of what Mtalk will cost them under different scenarios. For example, additional lines are not free, but the prices are not published nor are the areas in which they are they available. Not even the VoIP rates to non-Mtalk users are shown. How Mtalk Can Be Useful Some scenarios you should consider when deciding whether Mtalk is the VoIP app you want on your device include: It protects your phone number. You can set up the page of your web address to welcome customers or any other people with whom you want to communicate without sharing your personal information and phone number.It can be used as a virtual phone number that stands as a toll-free number for international calls. You can be reached anywhere with the app installed on your smartphone. Also, any missed calls go to voicemail. It can be an interesting and decent solution for business click-to-call service.You can use it to connect with friends and family for free. For example, if you are abroad, you can have your parents call you, or vice versa, for free, thereby avoiding expensive roaming charges.