How to Make Calls With Google Home

"Okay, Google. Call the dentist!"

Each smart speaker found in the Google Home line of products allows you to control connected appliances, play music, participate in interactive games, shop for groceries, and more. You can also make hands-free phone calls to the United States and Canada over a Wi-Fi network.

While you cannot call 911 or emergency services with Google Home, you can call any of your contacts, as well as any business listing maintained by Google. Short of those requirements, you can place a call by reading the digits aloud to Google Home.

How to Set Up Google App, Account, and Firmware

Several prerequisites must be met before you can use Google Home to make phone calls. The first is to make sure you have the latest version of the Google Home app on your Android or iOS device.

Next, confirm that the Google account containing the contacts you'd like to access is linked to your Google Home device. To do so in the Google Home app, tap Devices (the button in the upper-right corner) > Settings (the three vertically-aligned dots) > Linked account(s).

Finally, check the device's firmware version to confirm that it is 1.28.99351 or higher. Tap Devices > Settings > Cast firmware version. Firmware is updated automatically on all Google Home devices. If the version that appears is older than the minimum requirement needed to make phone calls, contact a Google Home support specialist before continuing.

Set Google Assistant Language

You can choose the language that Google Home communicates in.

  1. Open the Google Home app on your Android or iOS device.

  2. Select the main menu button, represented by three horizontal lines in the upper-left corner.

  3. Select More settings.

  4. In the Devices section, choose the name given to your Google Home.

    The Google Home app
  5. Select Assistant language, then select one of the allowed languages.

    Google Home with the Assistant Language option highlighted

Enable Personal Results

To access your contact list with Google Home, the Personal results setting must be enabled using the following steps.

  1. Open the Google Home app on your Android or iOS device.

  2. Select the main menu, represented by three horizontal lines, then select More settings.

    Google Home with the More menu and More Settings option highlighted
  3. In the Devices section, choose the name given to your Google Home.

  4. Turn on the Personal results toggle switch so that it turns blue (active) if it isn't enabled.

    Google Home

Synchronize Your Device Contacts

All contacts stored within your Google account are now accessible by Google Home for making phone calls. You can also sync contacts from your smartphone or tablet so that those become available as well. This step is optional.

Sync Contacts on Android

  1. Open the Google app on your Android smartphone.

    The Google app is not to be confused with the Google Home app, referenced in the previous steps.

  2. Select the menu button, represented by three horizontal lines in the upper-left corner.

  3. Select Settings.

  4. Select Accounts & Privacy, located in the Search section, then select Google activity controls.

  5. Select Device information.

  6. At the top of the screen is a slider button accompanied by a status of either Paused or On. If paused, tap the button once.

  7. You are asked if you want to turn on Device Information. Select Turn On.

  8. Your device's contacts are synced to your Google account and your Google Home speaker. This can take some time if you have a large number of contacts stored on your phone.

Sync Contacts on iOS (iPad, iPhone, and iPod touch)

  1. Download the Google Assistant app from the App Store.

  2. Open the Google Assistant app and follow the on-screen instructions to integrate it with the account associated with your Google Home device.

    The Google app is not to be confused with the Google Home app, referenced in previous steps.

  3. Prompt the Google Assistant app to call one of your iOS contacts (for example, say Ok, Google, call Jim). If the app has the proper permissions to access your contacts, this call is successful. If not, the app asks you to allow such permissions. Follow the on-screen prompts to do so.

Your device's contacts are synced to your Google account and your Google Home speaker. This can take some time if you have a large number of contacts stored on your phone.

Configure Your Outbound Display Number

Before placing any calls, it's important to know which incoming number will display on the recipient's phone or Caller ID device. By default, all calls placed with Google Home are made with an unlisted number—typically showing up as Private, Unknown, or Anonymous. Follow the steps below to change this to a phone number of your choosing.

  1. Open the Google Home app on your Android or iOS device.

  2. Tap the main menu button, represented by three horizontal lines.

  3. Select More settings.

  4. In the Services section, select Calls on speakers.

    The Google Home app
  5. Under Your linked services, select Your own number.

  6. Select Add or change phone number.

  7. Choose a country exchange from the menu provided and type the phone number that you wish to appear on the recipient's end.

  8. Select Verify.

    Google app
  9. You'll receive a text message at the number provided, containing a six-digit verification code. Enter this code in the app when prompted.

The change is reflected instantly within the Google Home app, but it may take ten minutes to take effect in the system. To remove or change this number at any time, repeat the steps above.

Make a Call

You're now ready to place a call through Google Home. This is achieved by using one of the following verbal commands following the Hey Google activation prompt.

  • Call [contact name]: Initiate a call to the personal contact you specify.
  • Call [business name]: Call a particular business based on its name in Google's listings.
  • What is the nearest [business type]?: Locate a nearby business (for example, a gas station) and follow up with a call if you wish.
  • Call [phone number]: Make a call the old fashioned way through Google Home by speaking its digits aloud.
  • Redial: Redial the last number called through your Google Home speaker.

End a Call

To end a call, either tap the top of your Google Home speaker or speak one of the following commands:

  • Hey Google, stop.
  • Hey Google, hang up.
  • Hey Google, disconnect.
  • Hey Google, end call.

Project Fi or Google Voice Calls

While most calls placed with Google Home to the United States or Canada are free, those made using your Project Fi or Google Voice account may incur charges based on the provided rates of those services. To link a Project Fi or Voice account to your Google Home, follow these steps.

  1. Open the Google Home app on your Android or iOS device.

  2. Select the main menu button, represented by three horizontal lines in the upper-left corner.

  3. Select More settings.

  4. Under Services, select Calls on speakers.

    The Google Home app
  5. Choose either Google Voice or Project Fi from the More services section, then follow the on-screen prompts to complete the setup.