Lisa Mildon

• IT Professional for 30 years and a technical writer for more than a decade.
• Quality assurance hardware and software engineer that tested and improved multimedia products for the PC.
• Over a decade of endpoint cybersecurity experience including computer forensics and intrusion detection and remediation.
• Technical trainer for both software and hardware for all levels of end-users.

Experience

With over 30 years’ experience in the information technology field, Lisa has educated and instructed end-users at all technical levels from the consumer up to business executives. With every technical position, she has always been tasked with creating both technical documentation and how-to manuals for users.

With her entertaining knack of communicating technical topics with simplicity, she often taught employees at the university the ins and outs of many popular software suites. As part of the University of Oklahoma IT Branding team, Lisa promoted and educated staff and faculty on the care of their personal systems, especially in regards to good cyber security habits. She led the Cybersecurity Awareness Month festivities and seminars for over ten years. Her desire to help and educate others on technology is her true passion.

You can find out more about Lisa's experience at LinkedIn.

Education

Lisa earned her Bachelor’s in Creative Writing and English at Southern New Hampshire University in 2018 where she graduated Summa Cum Laude.

Certifications

• ITIL Foundation Certificate in IT Service Management
• Microsoft Technology Associate – Windows Operating Systems
• CIW Web Foundations Associate
• CIW Web Design Specialist
• CompTIA A+
• CompTIA Security+
• AMA Management Skills for New Supervisors

Lisa Mildon

"There is nothing more frustrating than not knowing how to do something, and nothing more satisfying than empowering someone to gain new knowledge and skills."