Keepsolid VPN Unlimited Review

Great at getting around VPN blocks, but it raises privacy concerns

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3.5

Keepsolid VPN Unlimited

VPN Unlimited

VPN Unlimited 

What We Like

  • Dedicated streaming and P2P servers

  • Allows BitTorrent

  • Strong encryption

  • Works with Netflix

  • Works with BBC iPlayer

What We Don't Like

  • Netflix only works in the U.S.

  • Fewer servers than the competition (about 400 in 70 locations)

  • Restrictive number of connected devices

  • Logs some data

KeepSolid’s VPN Unlimited works great for streaming, unblocks the U.S. version of Netflix, and even supports P2P on some servers, but logging concerns and device limitations hold it back.

3.5

Keepsolid VPN Unlimited

VPN Unlimited

VPN Unlimited 

KeepSolid’s VPN Unlimited is easy to pick up and use, performs well enough to stream video, and is even capable of unblocking the BBC iPlayer and the U.S. version of Netflix. It also supports peer-to-peer connections on a limited number of servers and features a kill switch, so it’s suitable for use with BitTorrent.

Despite advertising a strict no-logging policy, a careful reading of their privacy policy does raise some concerns. The service is also based in the United States, which isn’t the best choice for a VPN in terms of privacy and security concerns.

We recently installed KeepSolid VPN Unlimited on a couple of PCs and mobile devices to really put all of that to the test. We checked out things like connection speeds, how well it works at unblocking websites, and how well the different apps work. We also took a deep dive on that privacy policy to help you understand exactly what information you might give up when you use the service.

VPN Unlimited
VPN Unlimited 

Setup Process: Painless and fast

Keepsolid VPN Unlimited provides native apps for each of the operating systems and platforms that it supports, including Windows, macOS, Android, and iOS. We found that the setup process consists of downloading the appropriate app, signing in or creating an account, and the app takes care of everything else.

The one problem with the setup process is that the app prompts you to turn your antivirus off before installing. This is probably due to an issue with VPN Unlimited being caught by false positives in the past, but asking users to turn off one security product to install another is less than ideal. We ignored the suggestion, and the app installed just fine, but your mileage may vary.

Design: Intuitive controls make connecting a breeze

The VPN Unlimited app is very basic, which makes it easy to understand and get started even if you’ve never used a virtual private network before. The default connection type is designed to connect you to the fastest available server, so new users can simply click the big start button without worrying server selection or complicated settings.

We found server selection to be quite easy as well. Clicking on the current server brings up a list of every available server, including simple visual indicators to show the quality of connection that you will experience on each one. The list is broken down into all servers, streaming servers, and servers that support torrenting.

The mobile app works in much the same way, allowing the user to quickly connect to an optimized server, or choose from the full list.

We were able to stream music through Google Play without a hitch, stream video on sites like YouTube, and even verified that the service is able to unblock BBC iPlayer and the U.S. version of Netflix.

Performance: Slows down your connection, but fast enough for streaming

We saw a sharp drop off in data speeds with VPN Unlimited running on every server that we tested. With a baseline connection speed of 1 Gbps without the VPN active, we saw that reduced to just 69.36 Mbps when connected to a US server in Miami, 76 Mbps when connected to a server in Japan, and 90 Mbps when connected to a server in Canada. Every other server we tested fell within those lines.

While VPN Unlimited cut into our data speeds quite drastically, we found that it was still more than fast enough for most general use. We were able to stream music through Google Play without a hitch, stream video on sites like YouTube, and even verified that the service is able to unblock BBC iPlayer and the US version of Netflix.

VPN Unlimited
VPN Unlimited 

Streaming: Dedicated servers

Using KeepSolid's dedicated streaming servers, we were able to connect to the US version of Netflix, Hulu, and Amazon Prime Video. We were also able to connect to the UK version of Netflix, and even got the BBC iPlayer to work. We weren't able to watch the Japanese version of Netflix at the time of testing.

Privacy Policy: States no logs, but actually records and retains some information

KeepSolid states explicitly that VPN Unlimited has a strict no-log policy, and that’s true in a narrow sense. According to their privacy policy, they do not “monitor, store, or log your online activity, including your browsing history, connection times, metadata, downloads, server usage, or data content during your session in the VPN Services.”

Additionally, they state that they don’t store or log your personal IP address “after the end of your session in the VPN services.” And if that sounds like a strange way to phrase things, there’s a reason.

KeepSolid also provides an exhaustive list of what personal data of yours that they do collect. This includes things like your name and e-mail address that you provide when you sign up, your IP address, browser type and operating system, the type of device you’re using, your time zone and country, the name of your Wi-Fi network, and more.

When KeepSolid says that they have a strict no-log policy, that clearly pertains just to your browsing activity. They also state that some information, like your IP address, is only retained as long as your session is active.

The bottom line here is that VPN Unlimited clearly collects a lot of personal information, and they’re based in the United States, so anyone who is especially concerned with privacy will need to keep that in mind.

If you’re in a country that blocks virtual private network traffic, VPN Unlimited is worth a try for their KeepSolid Wise technology

Security Features: Highly secure encryption, and VPN protocols

VPN Unlimited is rock-solid in the security department, protecting your data with AES-256 encryption and the industry-leading OpenVPN protocol by default. Users are able to fine-tune the level of encryption and VPN protocol they desire, but it’s all good stuff.

In addition to the basics, VPN Unlimited also has a technology they call KeepSolid Wise. This technology tweaks the standard implementation of OpenVPN to hide the fact that you’re using a VPN. This can have a negative effect on speed, but it’s a fantastic option if you’re in an area like China that actively tries to identify and block VPN use.

VPN Unlimited
VPN Unlimited 

Torrenting: Available on limited servers

VPN Unlimited does allow P2P protocols like BitTorrent, but not on their entire network. When you open the list of available servers in the app, it provides you with a convenient list of servers where torrenting is allowed. Select one of those servers, and you’re good to go.

The one caveat is that KeepSolid goes out of their way to specify that their torrent servers are only for legal use. Couple that with the fact that the service is based in the United States, and anyone looking to use a VPN as a shield against the potential legal ramifications of using BitTorrent may want to keep looking. 

VPN Unlimited does allow P2P protocols like BitTorrent, but not on their entire network.

Ad Blocking: Not present

KeepSolid doesn't include a built-in ad blocker. This is an extra security feature that some VPNs include, because the ability to block ad requests at the DNS level can help prevent overzealous ad trackers and malware from obtaining information about your machine and your connection. That feature is not present here.

Customer Service: Ticket-based and email

KeepSolid has a ticket-based system that allows you to submit a support request through their website. If you use this system, you'll receive a reply from customer service as soon as an agent is available. If you prefer, you can also send support requests and questions directly through email.

Price: Great multi-year pricing

As a month-to-month service, VPN Unlimited is priced toward the high end of the scale. Without a long-term subscription, you’ll pay about $10 per month. You can cut that in half if you subscribe for a year, and subscribing for three years drops the price to below $3 per month.

If you have more than five devices that you want to use with the service, the prices go up. The monthly price spikes to about $15 on the 10 device plan, and the three-year plan figures out to more than $4 per month.

KeepSolid also offers a lifetime membership that costs about $200 for the five device plan, or $300 for the 10 device plan.

VPN Unlimited
VPN Unlimited

Competition: Fewer servers and worse on privacy

VPN Unlimited compares unfavorably to the industry leaders in terms of the number of servers, and areas, that you gain access to. Where VPN Unlimited has about 400 servers in about 70 locations, ExpressVPN has over 1,500 servers, and NordVPN has over 3,000. VPN Unlimited isn’t even remotely competitive in this department.

With its opaque and somewhat confusing privacy policy, VPN Unlimited also loses out in that area to competitors like ProtonVPN. NordVPN, ExpressVPN, and ProtonVPN are all located in jurisdictions that are more favorable to privacy and security concerns as well.

In terms of cost, VPN Unlimited is more competitive. Their one-month and three-year plans are both a bit cheaper than NordVPN’s comparable plans, and significantly less expensive than ExpressVPN.

Final Verdict

Works well, but is that enough?

We found KeepSolid’s VPN Unlimited to be a perfectly competent VPN during hands-on testing. Speeds are slow but acceptable, streaming works well, and it can even unblock BBC iPlayer and the U.S. version of Netflix. The issue is that other VPNs do all of that, with more servers, and fewer privacy questions, for a similar cost. If you’re in a country that blocks virtual private network traffic, VPN Unlimited is worth a try for their KeepSolid Wise technology. Otherwise, it’s a tough sell.

Specs

  • Product Name KeepSolid VPN Unlimited
  • Price $3
  • Speed (Fastest Observed) 69.36 Mbps (Tested on a 1Gbps connection)
  • Operating Systems Windows, macOS, Linux, Android, iOS
  • Devices Five devices at a time
  • Server Locations 70+ Countries
  • Number of Servers 400+
  • Streaming Yes, tested Netflix (US, UK), Hulu (US), iPlayer (UK)
  • Torrenting Yes, with a kill switch
  • Encryption AES 256-bit OpenVPN, L2TP/IPSec, IKEv2
  • Logging Some logging, despite no log policy
  • Jurisdiction United States
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