Joli Ballew

Joli Ballew

Welcome everyone, I'm Joli Ballew, thanks for visiting! Here I'll show you how to do some really cool things with your technology, including offering tips and tricks to help you get the most from your devices along with ways to secure them. I'll write about what you use in your home too, including how to create and manage a home network, enhance network speed, and get the most from all of your handheld devices. I'll include even more topics, so check back often to see what's going on!

As for me, I've written almost 60 books, and have been published in over a dozen languages. I hold a B.A. in Mathematics with a minor in English Literature, several Microsoft certifications, serve as the Microsoft IT Academy Coordinator at Brookhaven Community College (part of the Dallas County Community College District) and I'm also an IT professor there. I have five courses at as well, most of which are Microsoft certification courses relating to network administration. I'm currently enjoying my tenth year as a Microsoft MVP.

When I'm not writing, researching, or teaching, I spend time with my family, pets, and two granddaughters. I spend the rest of my free time at the gym, and in 2016, completed yoga teacher training and I am a certified yoga instructor.


Author and Trainer (2015 – present) – Create, write, teach, and film courses. Responsible for all aspects of course creation. Subjects including computer networking, MCSA certification, creating virtual machines, using Hyper-V, managing firewalls, and more. Requires full understanding of Camtasia Studio, SnagIt, Microsoft Word, PowerPoint, Excel, and Google Drive.

Instructor and Microsoft IT Academy Coordinator (2012-present) – Brookhaven College, Farmers Branch, Texas. Responsible for two classes each semester including but not limited to Configuring Windows 8.1, Fundamentals of Networking, and A+ Certification.

Instructor (2010-present) - Collin College, Plano, Texas. Teach “In A Day” classes including Introduction to Microsoft Outlook, Windows 10, Mac OS, and Microsoft Office; Social Networking; week-long Windows 8.1 MCSA Boot Camps.  

Instructor (2000-2005) - Eastfield Community College, Mesquite, Texas. Taught Continuing Education classes including A+ Certification, Build your own computer, Windows 2000 Server.

Trainer/Curriculum Writer (2000) - InTechDev, Carrollton, Texas. Taught A+, MCSE, MCP certification classes. Created curriculum, wrote materials and training manuals, managed the local network and lab rooms.

Algebra Teacher (1990-2000) - Texas Public School System. Secondary mathematics: Algebra, Geometry, General Math.

Recent and Popular Books, Videos, and Publications

  • Windows 10 Manage and Maintain; Windows 10 Implementation courses on
  • Setting up a New PC and Networking Basics,
  • Popular YouTube channel with almost one million views
  • Windows to Go (Windows 10), Apress 2016
  • Exam Ref 70-687 Configuring Windows 8.1, Microsoft Press 2014/2015
  • Exam Ref 70-688 Supporting Windows 8.1, Microsoft Press 2014/2015
  • Windows 8 and 8.1 Step By Step, Microsoft Press, 2012, 2013
  • Brilliant Windows 8 for the Over 50’s, Pearson Education, 2012
  • Degunking Windows 7, McGraw-Hill, 2011
  • Operating Systems Demystified, McGraw-Hill, 2011


Various Microsoft Certifications: MCSE, MCDST, MCTS, MCT – (January 2000 to present)

B.A., Mathematics, Minor: English - (May 1986)

University of Texas at Arlington, Arlington, Texas

H.S. Diploma - (May 1982) - Performing Arts Magnet, Dallas, Texas

Joli Ballew

"Do it now; do it today."

Lifewire and Dotdash

Lifewire is a Top 10 technology information website, as rated by comScore, a leading internet measurement company. We reach more than 10 million readers per month with our trusted, clear, and actionable answers to your most pressing technology questions.

For more than 20 years, Dotdash brands have been helping people find answers, solve problems, and get inspired. We are one of the top-20 largest content publishers on the Internet according to comScore, and reach more than 30% of the U.S. population every month. Our brands collectively have won more than 20 industry awards in the last year alone and, most recently, Dotdash was named Publisher of the Year by Digiday, a leading industry publication.

Read more from Joli Ballew