Discover if Your iPhone Is Under Warranty

Broken iPhone
image credit Tyler Finck www.sursly.com/Moment Open/Getty Images

Apple makes checking the warranty of any iPod, iPhone, Apple TV, Mac, or iPad easy thanks to a warranty-checking tool on its website. All you need is your device's serial number.

Use the Online Tool

  1. Enter the serial number of the device whose warranty you want to check. On an iOS device like the iPhone or iPad, there are two ways to find it:

    • Tap Settings, then General, then About and find the Serial Number section.
    • Sync the device with iTunes. The device's serial number displays at the top of the management screen next to the image of the device.
  2. On Apple's website, enter the serial number into the warranty checker (and the CAPTCHA) and click Continue. Apple's tool returns five pieces of information:

    • The type of device it is.
    • Whether the purchase date is valid (which is required for getting in-warranty support).
    • Your telephone tech-support status. Free telephone support is available for a limited time after the device has been purchased. When it expires, telephone support is charged on a per-call basis.
    • Whether the device is still under warranty for repairs and service and when will that coverage expire. You'll also see the estimated expiration date of your coverage.
    • Whether the device is eligible to have its warranty extended through AppleCare or the status of an active AppleCare policy.
  3. You should now know if your warranty is valid.

If the device isn't registered, coverage is expired, or AppleCare can be added, click the link next to the item you want to take action on.

What to Do Next

If your device is still covered under warranty, you can: 

  • Contact Apple support by phone, email, or chat.
  • Schedule an appointment to take your device to the Genius Bar at your nearest Apple Store and get support in person.
  • Add AppleCare+. If your device is no longer under warranty but is still eligible for AppleCare, it's usually a smart decision to buy AppleCare before contacting Apple for support. If you think you're going to need a repair, AppleCare can make the cost a lot more manageable.

The Standard iPhone Warranty

The standard warranty that comes with every iPhone includes a period of free phone tech support and limited coverage for hardware damage or failure. To learn the full details of the iPhone warranty, check out Everything You Need to Know About the iPhone Warranty and AppleCare.

Extending Your Warranty: AppleCare vs. Insurance

If you've had to pay for just one expensive phone repair in the past, you may want to extend your warranty on future devices. You have two choices: AppleCare and phone insurance.

AppleCare is the extended warranty program offered by Apple. It takes the iPhone's standard warranty and extends phone support and hardware coverage for a full two years. Phone insurance is like any other insurance — you pay a monthly premium, have deductibles and restrictions.

If you're in the market for this kind of coverage, AppleCare is the only way to go. Insurance is expensive and often provides very limited coverage. For more on this point, read Six Reasons You Should Never Buy iPhone Insurance.