Email, Messaging, & Video Calls Texting & Messaging Is Discord Down... Or Is It Just You? How to tell if the popular chat app is down or you have a problem by Jennifer Allen Writer Jennifer Allen has been writing about technology since 2010. Her work has appeared in Mashable, TechRadar, and many more publications. our editorial process Twitter LinkedIn Jennifer Allen Updated on September 11, 2020 Texting & Messaging Email Texting & Messaging Video Calls Tweet Share Email If you can't log in to Discord, the chat service might be down, or it could just be an issue with your computer, the Discord app, or even your Discord account. It can sometimes be difficult to know if there's a Discord outage for everyone or if it's just you, but there are usually signs about which it is. Here's how to know if Discord is down or if it's an issue with your tech. Instructions in this article apply broadly to all devices that are able to connect to Discord. How to Tell If Discord Is Down If you think the Discord servers are down for everyone, try these steps to check: Check the Discord Service Status page to see if there have been issues. This page is hosted by Discord, so if there's a significant problem with the service, the information may not be available here. Search Twitter for #discorddown. Pay attention to when people tweeted about Discord being down. If the tweets are recent, they may have the same issues as you're running into. While you're on Twitter, check Discord's Twitter page for any updates on whether the service is down. Discord doesn't often post service information here, but it's worth a quick look. If you can't open Twitter either, then the problem is likely on your end or with your ISP. Use a third-party status checker website like Down For Everyone Or Just Me, Downdetector, Is It Down Right Now?, and Outage.Report. If no one else is having an issue with Discord, then the problem is likely something on your end. What to Do When You Can't Connect to Discord There are several things you can try if Discord seems to be working fine for everyone else, but you're still having connection issues: Make sure you're really visiting www.discord.com. If you're using a Discord app, make sure it's the official Discord app for PC, Linux, Mac, iOS and Android. If you're unable to access Discord from your web browser, try using the Discord app. If the app isn't working, try using the browser instead. Pinpoint if there's a specific device or method that isn't working. Close all of your browser windows, wait 30 seconds, open one window, and then try accessing Discord again. Do the same to your Discord app if you're on a tablet or smartphone, but make sure you're actually closing down the app; learn how to close Android apps and how to quit apps on iPhone. If you think that the browser or app isn't closing properly, or it gets stuck, restart your device and try again. Clear your browser's cache. Clearing your cache will likely clear out any errors that may have been introduced while you were browsing around the internet. Clear your browser's cookies. In the same way that clearing the cache works, clearing your browser's cookies does, too. These tiny bits of information can sometimes cause errors, so clearing them out and starting again is helpful. Scan your computer for malware. Malware can cause all manner of problems that wouldn't seem to be related to malware. Even if you've scanned recently, try scanning for viruses and other malware again, just to be sure. Restart your computer. Isn't it funny how restarting seems to fix so many things? Restarting your computer can fix numerous problems that are temporary. Give it a shot. You might be surprised at how well this works. It's unlikely, but there could be an issue with your DNS server. If you want to try switching DNS servers, there are plenty of ways to do so with a free and public option, although bear in mind that it's quite an advanced solution. If nothing has worked yet, you're probably dealing with an internet issue on your end. Contact your ISP to request further help. Discord Error Messages Discord is a fairly reliable service most of the time but when it has issues, it often displays error messages that explain why you can't connect. For example: Discord No Route. This error occurs when trying to connect to a voice channel and your network can't join it. It's usually caused by an overenthusiastic VPN, firewall or antivirus. Sometimes a restart fixes it, other times you need to make Discord an exception on your firewall or antivirus. Discord Won't Open. This happens when there's an issue with your app. Reinstall the app or switch to using the browser-based version. If Discord is down with a message about maintenance, wait it out is your only option. The service should resume at some point soon.