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Provides beginners with everything a website needs
24/7 support on all channels, including phone
Great WordPress hosting with optional expert help
Unlimited storage and bandwidth
There is no uptime guarantee
Only a single shared web hosting plan
iPage is a great hosting service for small businesses that are just starting out without a lot of technical expertise or experience. It has low rates, a whole plethora of features, and very helpful support. That said, if you’re running mission-critical sites or enterprise-level sites that are resource-hungry, you should consider upgrading to their VPS and dedicated server options or try another hosting service altogether.
iPage offers numerous web hosting features that are curated to make life easier for those who are new to it and want a simple start. Some highlights include unlimited storage and bandwidth, as well as VPS and dedicated server plans.
iPage was built almost exclusively for first-timers. It gives them a lot of features, including 3 different site builders, simplicity, and e-commerce and WordPress support, all in place. You can also register your domain for free in iPage.
There are also other things that iPage gives first-timers that they won’t get easily on other shared hosting plans, including marketing credits of up to $200, help with search engine optimization (SEO), a full security suite, unrivaled technical support, and much more.
We tested the service, so read on to see our full findings and find out if it's the right one for you.
iPage has only a single shared hosting plan, which is somewhat limiting for those looking for different tiers of service. However, for beginners who are looking for as many features as they can find at an affordable price, it’s a steal.
Here's what iPage's shared hosting plan looks like:
iPage Web Hosting: This one-size-fits-all plan provides unlimited disk space, scalable bandwidth, and lets you set up an unlimited number of websites and domains. You also get unlimited MySQL databases, three website builders, and can set your own email addresses. If you commit to three years in advance, your bill will average out to just $1.99 per month.
In addition to this single, scalable shared hosting plan, iPage also offers managed WordPress hosting, virtual private server (VPS) hosting, and dedicated hosting.
All iPage plans run on CentOS Linux, which is based on Red Hat Enterprise Linux. Unfortunately, you don't get the familiar cPanel that most hosts offer alongside Linux hosting. Instead of cPanel, iPage uses a customized version of vDeck that we'll delve into a bit more later on.
iPage really means it when they say that you get unlimited storage under the shared hosting plan. You will, indeed, have no limits to storage for your website. However, you will have to remain within the limits of what they consider acceptable use.
Some people will subscribe to a web hosting plan and use that account to store their files. That does not count as acceptable use, so iPage won’t allow that. However, as long as you’re just running your website, you can expect to have all the storage you need.
The best part about iPage’s bandwidth is that it is scalable. You don’t have to worry about getting penalties if you go over your limits or face potential performance issues on your website simply because the bandwidth you’ve been allocated is too little.
iPage has been structured in a different way. The architecture will increase your bandwidth when your website starts to consume more resources automatically. The next time your website experiences a spike in traffic because of an ad campaign you’re running does not have to be a headache.
If you think about it, this is an excellent feature for small businesses since their websites will inevitably grow and need more resources. That said, it is understandable that your website may outgrow even this architecture and you will still need more. If that happens, you can ask iPage to upgrade your site to a VPS plan or a dedicated hosting plan. These plans are not visible on their official website, so you’ll have to ask for a quote from iPage.
The next time your website experiences a spike in traffic because of an ad campaign you’re running does not have to be a headache.
We found the registration process with iPage to be fairly quick and painless. During the process, you also get to register a free domain if you sign up for a full year of service. The domain registration also lasts for a year, after which you will have to pay to continue using it.
iPage is a domain name registrar in addition to a web host, which means they can both register new domain names and accept domain name transfers from other registrars. On top of that, they allow you to search for an available domain name from their database of over 300 domain extensions. That means you can get pretty much any extension you want for your domain name.
iPage also allows you to preregister domains, where you secure a domain you like before the rest of the public knows about it. You may have to do this at a premium, but at least you get first say on the domain names that are most attractive to you.
If you expect cPanel when you sign up for shared Linux hosting, then iPage will present a bit of a disappointment. Instead of the familiar cPanel, iPage has opted for their own custom interface.
The control panel that iPage provides is a customized version of the vDeck control panel. It works as well as any vDeck implementation, but it does lack some advanced functionality that you've probably come to expect out of cPanel.
That said, iPage's custom vDeck panel does is fairly easy to use and does come with some decent capabilities. You can create your website and keep tabs on it, create e-mail addresses and manage them, view statistics pertaining to your website, manage file backups, and many other important tasks.
To start with, one-click installation of WordPress and many other apps is very easy. Take WordPress, for example, there is a WordPress icon on your control panel that you can click on. Upon clicking it, you will be redirected to the Mojo Marketplace where you will type in your domain name and install WordPress step by step. That's barely scratching the surface, as you have a ton of options to choose from.
Administration is easy with iPage's backend. You can add as many accounts as you want, and payment is via credit card or PayPal. The customer service is also exceptional.
If you need tech support or pre-sales questions, you can use live chat. You can also contact customer service via phone and online form submissions. They will quickly answer any questions you may have pertaining to hosting services, domain names, online presence, and many more.
Your iPage subscription will also come with RoundCube, an e-mail system that allows you to manage your e-mails. In case you want more features, you can pay for one of iPage’s e-mail hosting plans. The e-mail hosting plans are as a result of a partnership between iPage and Google and Microsoft, so you’ll be getting world-class e-mail hosting.
Instead if limiting you to a single website builder, or not including one at all, iPage offers three full site builder options. They have their own custom website builder, the Weebly website builder, and the Ecwid e-commerce site builder.
This website builder comes preloaded with over 100 templates that are mobile-friendly. All of them are also responsive, meaning your website will automatically adjust itself to the screen size of the user so it displays in an attractive way. You can’t skimp on responsive design these days with mobile internet use rising every day and iPage acknowledges this.
The iPage website builder lets you build a basic website with 6 pages. They have pre-built sections to give you a head start. All you have to do is customize these sections according to your preferences. You can also build your site entirely from the browser; no need to download any applications.
The iPage website builder is quite intuitive, allowing you to add things such as galleries for your images, contact forms, buttons, maps, different typographies and color screens, e-mail signups, a Twitter feed embed, and even Facebook comments.
iPage will also allow you to add metadata and keywords to your website to boost your SEO. They also have a partnership with Unsplash so you have a place to select high-resolution pictures from, no matter what industry you’re operating in.
The iPage website builder is quite intuitive, allowing you to add things such as galleries for your images, contact forms, buttons, maps, and more.
As for e-commerce, the iPage website builder includes integration with PayPal, which is great if you want to sell stuff on your website. This is the only major feature you will get with the free website builder. If you want more functionality for your e-commerce site, you can consider upgrading to their e-commerce website builder for a fee. The e-commerce builder includes coupon codes, inventory management, a shopping cart, and different payment processors, including Stripe.
In case you’re already used to Weebly and would prefer to work with something a little familiar, or you just want to try something different, you have the option of the Weebly site builder.
Weebly is often ranked among the best website builders around because of how much functionality it packs and how easy to use.
It certainly looks a little better than iPage’s website builder. However, when it comes to performance, iPage edges it out of the race. On the iPage builder, it’s a little easier to place items where you want them as well delete elements that you no longer need. You also get more customization options with the iPage website builder. iPage also allows you to add selling features on the free version of the website builder while Weebly doesn’t.
On the other hand, Weebly offers some cool automated functions like snapping sections into the most visually appealing places to get your website to look as attractive as possible.
If you want great e-commerce features from a dedicated e-commerce builder, you can try Ecwid. It is well established and widely respected. However, note that since Ecwid is a third-party builder, you can get it on its own, without necessarily having it tied to an iPage hosting subscription.
Ecwid allows you to add checkouts and product pages to your site and easily integrates with Weebly, WordPress, and many other site builders. Some plans from Ecwid also come automatically with an SSL certificate, meaning you won’t have to buy one from iPage separately.
For easy answers and important information, iPage offers a knowledge base that you can use to help yourself. When that just doesn't cut it, they also have 24/7 phone support via a toll free number. You can also opt to contact customer support through their web chat interface, which is available around the clock just like their phone support.
iPage claims to offer 24/7 uptime monitoring, which helps them spring into action and bring sites up as soon as they go down. However, they don't actually have any kind of server uptime guarantee written into a service level agreement or terms and conditions. If your site goes down, there's no mechanism in place to receive compensation for the lost time.
iPage’s advertises some fantastic prices, but they're only valid for your initial subscription period, and you have to pay for a full three years in advance. For example, the $1.99 per month introductory price they advertise for their shared hosting plan requires you to pay for 36 months in advance, and the price goes up to $7.99 per month at the end of the subscription period.
If you opt for 24 months instead, you will pay $2.49 per month, and signing up for just 12 months will set you back $2.99 per month.
In each of these cases, once the initial term is over, the shared hosting plan will renew at regular iPage rates. For the 36-month term, it will renew at $7.99 per month. For the 24-month term, it will renew at $8.99 per month, and for the 12-month term, it will renew at $9.99 per month.
The two hosting services have easily comparable shared hosting services. Both of them offer unlimited storage space and scalable bandwidth. They also have hosting plans that are almost at the same price. The promotional rate for iPage is slightly cheaper, but the hosting rates renew at the same price for both services, so you will essentially be paying the same amount eventually either way.
iPage does have a few advantages over Domain.com. For example, iPage does not limit the number of domain names you can host on their cheapest plan. Domain.com does; they only allow you to host a single domain on their cheapest plan. If this is something that matters to you, then you’re better off going for iPage.
When it comes to VPS hosting, iPage’s plans cost more than Domain.com’s by about 60 percent. You also get double the storage space on iPage as you would get on Domain.com, no matter what the VPS plan is.
A worthy consideration for any beginner.
iPage is an excellent service for beginners and those who don’t have much technical expertise but want as many features as possible for their website. It will also be perfect for you if your resource needs aren’t too high and you don’t mind shared hosting. The catch is that their pricing schedule goes way up after the initial subscription term, making this an expensive service to stick with.