What to Do When Your iPad Won't Turn On

iPad screen black? Try these tips

Typically, when an iPad's screen is black, it's in sleep mode waiting for you to press the Home button or the Sleep/Wake button to activate it. The tablet may also be powered off. The solutions to fix an iPad that's not waking up from sleep can be simple or complicated.

Causes of an iPad Not Turning On

The most common reason for an iPad not to turn on is a dead battery. But the problem could be more serious than that, including corrupted software or a hardware issue.

How to Fix an iPad That Won't Turn On

This problem can affect all models of iPads, and the solutions you should try are the same for any iPad model you use.

  1. Power on the iPad. Press and hold the Sleep/Wake button at the top of the iPad. If the iPad is powered off, you should see the Apple logo appear after a couple of seconds, which means that the tablet is functioning normally.

    iPad with screen facing, highlighting the Sleep/Wake button in the upper right corner fo the device
  2. Perform a force restart. Press both the Home and Sleep/Wake buttons at the top of the screen for at least 10 seconds until you see the Apple logo.

    iPad with screen facing, highlighting the Sleep/Wake button in the upper right corner fo the device and the Home button in the lower center
  3. Charge the battery. If the iPad doesn't boot up after a few seconds, the battery is probably drained. In this case, connect the iPad to a wall outlet using the cable and charger that came with it. Wait an hour while the battery charges, then turn on the iPad. Even if the iPad turns on, it may be low on power, so leave it charging for as long as possible or until the battery is fully charged.

    If your iPad seems to run out of power often, try these tips to save battery life.

  4. If your iPad still doesn't turn on, it may have a hardware failure. The easiest solution is to locate the nearest Apple Store. Apple store employees can help determine what the underlying issue is with your iPad.

  5. If you don't have an Apple Store nearby, contact Apple Support for help and instructions.