Inbox.com - Email Service Review

Pros and Cons

Inbox.com
Eric Purcell / Contributor

Inbox.com not only gives you GBs to store your mail online but it's also a highly polished, fast and functional way to access it via either the web or through POP in your email program (including speedy search, free-form labels and reading mail by conversation). Unfortunately, IMAP access is not fully supported by Inbox.com, and its tools for organizing mail could be improved with smart or self-teaching folders.

The browser toolbar needed to activate the account and, in some countries, cell phone verification can be a nuisance.

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Pros

  • Inbox.com offers POP access.
  • The fast web interface includes rich text editing, threading, and free-form labels.
  • Inbox.com includes solid spam and virus filtering.

Cons

  • Inbox.com lacks smart folders for automatic organization.
  • To activate your account, you have to install a browser toolbar and may need a cell phone.
  • Inbox.com does not support encrypted mail and digital signatures.

Description

  • Inbox.com offers web-based email with 8 GB or 30 GB online storage (depending on service level) and POP as well as IMAP access.
  • You can organize mail using stars, custom folders, free labels, and filters.
  • Inbox.com filters spam using varying aggressiveness or a challenge/response mechanism.
  • Remote images in emails can be blocked from automatic download to protect your privacy.
  • Inbox.com lets you view mail in threads and supports rich HTML formatting in outgoing messages.
  • You can send messages up to a size of 30 MB.
  • Email integrates to some degree with Inbox.com calendar, notes, file storage and photo galleries.

Review

With 8 GB of online space, Inbox.com can also comfortably be your Archive.com, but the size is not the only argument in favor of making Inbox.com your email service of choice.

For starters—and for everyday pleasure—, there's a web interface that is both fast and functional. It could be a tad more simple and offer even more convenience (drag and drop, keyboard shortcuts), though.

Finding all that archived mail works nicely using Inbox.com's search engine, and usually sufficient filters sort mail to custom folders.

It's a pity the filters do not integrate with another great organizing feature, labels.

Color-coded, Inbox.com's free-form labels help you organize mail in flexible ways, and conversation view brings together related emails easily. Smart folders and better integration of address book and email messages would be great, though.

Inbox.com's spam filters perform reasonably well with little false positives and very little spam coming through. For even more protection, you can set up a convenient challenge/response filter that lets only authorized senders reach your Inbox.com Inbox.

When viewing any mail, Inbox.com protects you privacy not downloading remote images automatically. When writing any mail, you can make use of rich formatting using the functional editor, which lets you put any of your email addresses in the From: line, too.

You can also access your Inbox.com account with a desktop email program using IMAP, POP and SMTP.