What to Do if Yahoo Mail Deletes Your Inactive Account

Keep your Yahoo account active by logging in regularly

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Yahoo Mail periodically deactivates unused accounts. If your account has been deactivated, you will no longer have access to emails, attachments, and all the other elements of your account. Learn why Yahoo deletes old email accounts and how to keep yours active.

Information in this article applies to the web versions of Yahoo Mail as well as the Yahoo Mail mobile app for iOS and Android.

Why Yahoo Mail Deactivates Accounts

If you go more than a year without logging into your Yahoo Mail account, then the company may delete your messages from its servers to make room for other users. Inactive accounts slow down the service for everyone, so keeping its servers clean allows Yahoo Mail to be fast and reliable for those who use it.

Aside from inactivity, Yahoo might close your account for a couple of other reasons:

If your mail account has been deactivated, you'll see a message when you try to log in. It might say your account's been deactivated or that you're unable to reset your password.

How to Keep Your Yahoo Account Active

To make sure your Yahoo Mail account stays active, log in every now and then. If you use multiple email providers, then you might want to sync your other email accounts with Yahoo Mail so that you get all of your messages in one place. That way, you can read all of your emails from within Yahoo Mail, and you don't have to worry about your account getting deleted.

What to Do if Your Email Account Is Inactive

If your account was deactivated within the past 90 days, you may be able to restore it by contacting Yahoo Mail support. Otherwise, you must sign up for a new account.

After your account gets deleted, your screen name becomes available to new users. If someone claims it, you'll have to come up with a different screen name for your new account.