Yahoo Mail Deletes Inactive Accounts

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The folks at Yahoo want to keep their email house clean, so they regularly deactivate unused accounts. If your mail account has been deactivated, you'll see a message when you use the Sign-In Helper to try to log in. It might say your account's been deactivated or that you're unable to reset your password. If your account has been deactivated, you no longer will have access to emails, attachments, and all the other elements of your account.

Fortunately, preventing this from happening is quite easy. To make sure your Yahoo Mail account stays active and around for you to receive and send mail, simply log in now and then.

Why Yahoo Deactivates Accounts

According to Yahoo, the service might close your account for a couple other reasons in addition to your not logging in for a year:

  • You request Yahoo to delete your account.
  • You violate Yahoo's terms of service.

What to Do If Your Email Account Is Inactive

If you find that your account has been deleted, you can always sign up for a new account, Bear in mind, though, that when your account goes dark, your screen name becomes available to new users. If no one else chooses to use it before you decide you want to sign up again, you might be able to reuse it. If someone claims it, however, you'll have to come up with a different screen name. Either way, your old emails are no longer accessible unless you asked Yahoo to delete your account but log back in within 30 days.