How to Use the Marco Polo App

Send video messages to a friend or group

If you know how to send videos on the Marco Polo app, you can share special moments with your friends and family from anywhere as long as you have an internet connection. It's even possible to send live video messages to multiple contacts at once.

Information in this article applies to the Marco Polo mobile app for iOS and Android devices.

How Does Marco Polo Work?

Marco Polo allows you to send messages to contacts by linking phone numbers. The first time you open Marco Polo, the app asks you to import your contacts. You can do this selectively or allow the app to import your contacts who are Marco Polo users.

How to Start a Marco Polo Chat

To add contacts and start a chat after your first time opening the app:

  1. Tap the People icon (the silhouette) at the bottom center of the home screen.

    Alternatively, tap the Plus in the upper-right corner to add contacts by their phone number.

  2. On the People screen, tap Invite to send an invite to one of your contacts. They will be prompted to download the Marco Polo app.

    How to invite people to the Marco Polo app

    If one of your contacts has Marco Polo, you'll see Chat next to their name instead of Invite.

  3. Tap Chat next to a user's name to start a conversation, or tap Create Group at the top of the screen to start a group Marco Polo. If your friend doesn't show up in the list, tap Invite via link.

    How to start a chat on Marco Polo

How to Use Marco Polo to Send a Video Message

When you start a new conversation with another user or group, it shows up under the Chats menu on the Home screen. The Chats menu shows your recent Marco Polo messages. Tap an individual or group to send a new message.

  1. Make sure the Chats tab is active on the Home screen.

  2. Tap a friend or group chat icon under the Chats tab.

  3. Your camera is now open, ready to record. Most features (HD, Voice, Note, and Photo) require you to upgrade to Marco Polo Plus. Tap the Unicorn icon to add effects such as text and voice distortion filters to your message.

    How to start a video message on the Marco Polo app
  4. Tap the Camera icon to record your message.

  5. Tap the Stop icon when you finish recording your message. Your message is sent automatically.

    How to record and stop recording on Marco Polo app

    When you start recording, your contacts may be notified that you're recording and they can watch in real time. However, the message isn't saved in the message chain until you end the recording.

How to Delete a Marco Polo Message

If you want to delete an individual video message:

  1. Open the chat conversation.

  2. Tap and hold the thumbnail of the recording you want to delete at the bottom in the filmstrip.

  3. Tap Remove.

    How to Delete a Marco Polo Message

How to Delete an Entire Chat Conversation

If you want to delete an entire chat conversation:

  1. Tap the three dots to the right of the chat icon for the conversation you want to delete.

  2. Tap Delete.

  3. Tap Delete again.

    How to Delete an Entire Chat Conversation on marco polo

How to Personalize the Marco Polo App

To personalize your account settings:

  1. Tap the Settings gear at the bottom of the app.

  2. Tap your name.

  3. Tap Edit under the picture icon to add a photo, or tap Birthday to add your birthday.

    How to acess settings in the Marco Polo app

    Adding your birthday causes Marco Polo to send birthday reminders to your friends who use the app.

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