Smart & Connected Life Smart Home How to Use Alexa's Drop-In for Intercom and Announcement Features Turn your Echo devices into a whole-house communication system by Tricia Goss Writer Tricia Goss has been a writer and editor for 10+ years. She's written tips and tutorials for Microsoft Office applications and other sites. our editorial process Facebook Twitter LinkedIn Tricia Goss Updated on December 02, 2020 Tweet Share Email Smart Home Amazon Smart Home: Alexa & Amazon Echo Your Best Year Ever: College Tech Tips Appliances & Lighting Google In This Article Alexa App: Calling and Messaging Enable Drop-In Use Drop-In as an Intercom Alexa Announcements Turn off Interruptions Having Amazon Alexa-enabled devices, such as Echos, Echo Shows, or Echo Dots, throughout your home helps you easily communicate with family members. Use an Echo in one room to "drop-in" on an Echo in another room so you can make announcements or talk to others as if you were on an intercom. Here's how the Alexa Drop-In feature works. Drop-In works on all Alexa-enabled devices, except for the Amazon Tap and Echo Look. If you have a video-enabled Echo device, connect with both audio and video. Set up Alexa Calling and Messaging on the Alexa App To begin using the Drop-In feature as an intercom, you must first enable Alexa Calling and Messaging on the Alexa app. You'll be prompted to do this when you download and install the app. If not, select Communicate from the bottom menu, enter your mobile phone number, and give permission for calling and messaging. Enable Drop-In on Your Echo Devices Drop-In is set to off by default, so you'll need to turn it on for your Echo devices. Log in to the Alexa app on your mobile device. Tap Devices. Tap Echo & Alexa. Tap your Echo device > Communications, and then select and enable Drop-In. Permissions include Off, On, and Only My Household. How to Use Echo's Drop-In Feature as an Intercom After you've enabled Drop-In on all your Echo devices, you can start using the Echo's Drop-In feature as an intercom. When each Echo has a unique name, such as "Living Room" or "Kitchen," it's easier to know where your message is going. Log in to the Alexa app on your mobile device. Tap Communicate from the bottom menu. Tap Drop-In from the top menu. Select your Echo device's name and begin speaking. When you're finished, select Hang Up. While you can contact your Echo devices from the Alexa app, they can't Drop-In on the app. Optionally, say "Alexa, drop in on [Echo name}” using another Echo device in your home. You'll connect instantly and be able to communicate with anyone in that room. If you're using an Echo Show, you'll see a Recently Active indicator showing whether someone is near the other devices in your home. Alexa Announcements Using Announcements is a great way to tell the family it's dinnertime or let everyone know it's time for bed. Use Announcements from any Echo speaker by saying a command such as: “Alexa, announce…” “Alexa, broadcast…” "Alexa, tell everyone…” For instance, if you say, "Alexa, tell everyone it’s time for breakfast," Alexa will play a chime on every Echo device and say, "Announcement.” Alexa will then playback your voice saying, "It’s time for breakfast." Make an Announcement Using the Alexa App You can also use the Alexa app to make an announcement, which is helpful if you're away from home: Log in to the Alexa app on your mobile device. Tap Communicate from the bottom menu. Tap Announce. Type or speak your message, and then press the arrow. Your message will play instantly on your Alexa-enabled devices. When You Want to Avoid Interruptions If you have a video-enabled device, but you don’t want to use video during a Drop-In conversation, say, "Alexa, Video off" or touch the screen and tap the Video Off button. To turn on Do Not Disturb, say, "Alexa, don’t disturb me."To turn off Do Not Disturb, say, "Alexa, turn off Do Not Disturb." Schedule Do Not Disturb for specific times and specific devices using the Alexa app. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Email Address Sign up There was an error. Please try again. You're in! Thanks for signing up. There was an error. Please try again. Thank you for signing up. Tell us why! Other Not enough details Hard to understand Submit