How to Turn Conversation View On or Off in Gmail

Enable Conversation View if you want Gmail to group conversations together

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When Conversation View in Gmail is on, the service groups together emails related to the same topic for easier management. If you don't like this organization method, you can turn off Conversation View.

For email threads that involve only you and one other person, grouping similar topics can make things easier. But when you're reading, moving, or deleting messages with many people in the thread, Conversation View can get confusing. When you turn it off, each message displays separately and in chronological order.

The steps here apply to the desktop version of Gmail. Changing the Conversation View settings is not an option from the mobile Gmail website, Gmail's Inbox at inbox.google.com, or the mobile Gmail app.

How Conversation View Works in Gmail

With Conversation View enabled, Gmail groups and displays together:

  • Messages with the same subject line, disregarding prefixes such as "Re" and "Fwd."
  • Up to 100 emails at a time.

When the subject line changes or a conversation reaches 100 emails, Gmail starts a new conversation.

How to Toggle Conversation View On and Off in Gmail

The option for turning Conversation View on and off in Gmail is available in your account's General settings:

  1. Open Gmail in your computer browser.

  2. Click the gear icon at the top right corner of the screen.

    Turn off Gmail conversation view
  3. Select Settings from the drop-down menu.

  4. In the General tab, scroll down until you find the Conversation View section.

    Turn off Gmail Conversation View
  5. To turn Conversation View on, select the radio button next to Conversation view on. To disable it, click the button in front of Conversation view off.

    Turn off Gmail Conversation View
  6. Click Save Changes at the bottom of the screen.