Smart & Connected Life > Smart Home How to Reset a Ring Doorbell Get your smart doorbell working again By Fionna Agomuoh Fionna Agomuoh Twitter Writer University at Buffalo Fionna Agomuoh is a former freelance contributor to Lifewire. Her writing has appeared in Newsweek, International Business Times, and others. lifewire's editorial guidelines Updated on October 23, 2022 Reviewed by Ryan Perian Reviewed by Ryan Perian Western Governors University Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. lifewire's editorial guidelines Tweet Share Email Tweet Share Email In This Article Expand Jump to a Section How to Reset a Ring Doorbell to Fix an Issue Reset Ring Doorbell to Disconnect Your Account Frequently Asked Questions What to Know The quickest way to fix an issue is reset to factory settings.To reset, press orange Reset for 15+ seconds > release button, ring light flashes. When light goes off, doorbell is reset.To disconnect your account, open Ring app on smartphone > Settings > Remove Device > Delete. This article explains how to reset a Ring Doorbell. Instructions apply to Ring Doorbell, Ring Doorbell 2, and Ring Doorbell Pro. Smith Collection/Gado / Getty Images How to Reset a Ring Doorbell to Fix an Issue You may experience a hardware or connectivity issue with your Ring Doorbell, such as the device not connecting to Wi-Fi properly. You may also experience a problem with a special feature, such as night vision. In such cases, resetting the device may fix the issue. Find and press the orange Reset button on the back of the Ring Doorbell for at least 15 seconds. For Ring Doorbell 2, press and hold the black button on the front side of the camera.For Ring Doorbell Pro, press and hold the black button on the right side of the camera. Release the button. The ring light flashes to indicate that it's resetting. The light goes off when the reset is complete. How to Reset a Ring Doorbell to Disconnect Your Account Another reason to reset a Ring doorbell is so you can sell it or give it to another user. You don't have to do anything to the doorbell. Instead, disconnect the doorbell from your account on the Ring app so it can be registered and used by someone new. Deleting your Ring Doorbell from the app removes any video recordings from your phone. Make sure you download videos you want to keep. These instructions apply to iOS 9.3 or newer and Android 5.0 or newer. Open the Ring app, then tap the Ring Doorbell you wish to disconnect. Tap Settings (the gear cog) in the upper-right corner. Tap Remove Device and confirm the device's removal. Confirm the removal from the device by selecting Delete. FAQ How do I install a Ring doorbell? To install a Ring doorbell, first, download the Ring app and create an account. Next, tap Set up a Device > Doorbells, scan the doorbell's QR code, and follow the setup prompts. On the Ring doorbell, press and release the orange button on the back and follow the prompts to connect the doorbell to Wi-Fi. How do I charge a Ring doorbell? You'll charge the Ring doorbell via the included Micro USB cable, which you can plug into any USB charging source. Fully charging the Ring doorbell battery can take up to six or eight hours. How do I change the Ring doorbell sound? You can select ringtones via the Ring doorbell app. Launch the app and select Menu > Devices. Choose the chime you want to change and select Audio Settings > Chime Tones. Finally, select your new Ring doorbell sound. Was this page helpful? Thanks for letting us know! Get the Latest Tech News Delivered Every Day Subscribe Tell us why! Other Not enough details Hard to understand Submit