How to Reset Ring Doorbell

You'll have it reset and working again in no time

Ring Doorbell

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The Ring Doorbell is an interesting smart home product that's fairly easy to set up and use. However, like many smart electronics, it can be finicky and require some troubleshooting. One of the quickest and easiest ways to correct an issue with a Ring Doorbell is to reset it to factory settings. Follow along to learn how to reset the Ring Doorbell.

Resetting a Ring Doorbell will erase any data saved on the Ring app that accompanies the doorbell. If you want to save this information, back it up in a location outside of the app before proceeding with the reset.

How to Reset a Ring Doorbell to Fix an Issue

One reason you may need to reset your Ring doorbell is due to some kind of hardware or connectivity issue with the doorbell. Maybe the doorbell won't properly connect to Wi-Fi, experiences freezing, or there's a malfunction with a special features, such as night vision. In this case, resetting the hardware may erase whatever is causing the issue.

  1. Find and press the orange reset button on the back of the Ring Doorbell for at least 15 seconds.

    On the Ring Doorbell 2, press the black button on the front.

  2. Release the button and look to see if the doorbell is flashing. This indicates it's resetting.

  3. Let the Ring Doorbell sit for at least five minutes to complete its reset.

    For the Ring Doorbell 2, you only have to wait one minute.

  4. Quickly press the orange/black button on the front of the Ring Doorbell to start set up. From here you should be able to set it up again as new and have it function properly.

How to Reset Ring Doorbell Pro

The Ring Doorbell Pro has slightly different instructions for resetting.

Press and hold the button on the right side of the device for 30 seconds. You'll then see a flashing light indicating the doorbell is resetting. Wait one minute for the doorbell to completely reset, then quickly press the right side button again to put the doorbell into set up mode.

How to Reset a Ring Doorbell to Disconnect Your Account 

Another reason you may need to reset your Ring doorbell is so you can sell it or give it to another user.

Luckily, you don't have to do anything to the doorbell. Instead you'll have to disconnect the doorbell from your account on the Ring app so it can be registered and used by someone new.

  1. Open the Ring app and tap the Ring Doorbell icon, which should be located in the upper-left corner the app homepage.

  2. Tap the settings cog icon in the upper-right corner.

  3. Tap Remove Device and confirm the device's removal.