How to Reset a Ring Doorbell

Get your smart doorbell working again

Ring Doorbell which can be reset if needed

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The Ring Doorbell is an interesting smart-home product that's easy to set up and use. However, like many smart devices, it may sometimes need a little troubleshooting. One of the quickest and easiest ways to correct an issue with a Ring Doorbell is to reset it back to factory settings. Here's how.

These instructions apply to Ring Doorbell, Ring Doorbell 2, and Ring Doorbell Pro.

Reset a Ring Doorbell to Fix an Issue

You may experience a hardware or connectivity issue with your Ring Doorbell, such as the device not connecting to Wi-Fi properly, or you may experience a problem with a special feature, such as night vision. In such cases, resetting the device may fix the issue.

Resetting a Ring Doorbell will erase any data saved on the Ring app that accompanies the doorbell. If you want to save this information, back it up in a location outside of the app before proceeding with the reset.

  1. Find and press the orange reset button on the back of the Ring Doorbell for at least 15 seconds.

    On the Ring Doorbell 2, press the black button on the front.

  2. Release the button and look to see if the doorbell is flashing. This indicates it's resetting.

  3. Let the Ring Doorbell sit for at least five minutes to complete its reset.

    For the Ring Doorbell 2, you only have to wait one minute.

  4. Quickly press the orange/black button of the Ring Doorbell to start setup. From here you should be able to set it up as new and have it function properly.

How to Reset a Ring Doorbell Pro

The Ring Doorbell Pro has slightly different instructions for resetting.

  1. Press and hold the button on the right side of the device for 30 seconds.

  2. You'll see a flashing light indicating the doorbell is resetting.

  3. Wait one minute for the doorbell to completely reset.

  4. Quickly press the right side button again to put the doorbell into setup mode.

How to Reset a Ring Doorbell to Disconnect Your Account 

Another reason you may need to reset your Ring doorbell is so you can sell it or give it to another user.

Luckily, you don't have to do anything to the doorbell. Instead, disconnect the doorbell from your account on the Ring app so it can be registered and used by someone new.

  1. Open the Ring app and tap the Ring Doorbell icon, which should be located in the upper-left corner.

  2. Tap the settings cog icon in the upper-right corner.

  3. Tap Remove Device and confirm the device's removal.

  4. Your Ring Doorbell is now disconnected from your account.