How to Recover a Forgotten GMX Mail Password

Easy steps to recover your GMX Mail password

It's usually not difficult to recover the login credentials for a GMX Mail account. It helps if you have a secondary email address, such as a work email account.

In this guide, we explore some of the options for recovering a GMX Mail user account and password.

While easier to forget, strong passwords secure your online profiles and data. Use a password manager to keep track of your passwords.

Recover a Forgotten GMX Mail Password

To recover a GMX Mail account after you have forgotten the password:

  1. Go to the GMX Mail Password Recovery Assistant page.

  2. Enter your GMX Mail email address under GMX email address.

  3. Type the random letters shown under Verification.

  4. Select Continue.

  5. You have two options to recover your password: a security question or a secondary email address.

    • If you have a security question that you can answer: Select Continue under Via security question. Enter the answer to your security question, then select Submit.
    • If you have a secondary email address set up in GMX Mail: Select Continue under Via contact email address. Open the Requested password link from service@gmx.com in your secondary email account. Follow the link to the password reset page, enter your GMX Mail email address under Email Address, then select Continue.
  6. Type your desired new GMX Mail password under both Enter a new password and Re-enter the new password.

  7. Select Save New Password.