How to Receive Phone Calls in Gmail

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One number makes your every phone ring — and Gmail, too.

If you have a Google Voice number, it can forward not only to your phones but also to Gmail chat. You can then pick up the phone and talk right in Gmail.

Receive Phone Calls in Gmail

To receive phone calls through Google Voice in Gmail:

  • Go to the Phones tab.
  • Make sure Google chat is checked under Forwards to:.
  • Click Save changes.

When somebody calls your Google Voice number, Gmail will ring an Incoming call alert.

  • Click Answer to pick up the phone.
  • Click Screen to send the call to voicemail; click Join, then, to answer the call at any time.
  • Click Ignore to close the alert without answering.
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