How to Make HD Video Calls With Skype

Have a high-quality video conference with no hiccups

Skype is capable of making high-definition video calls. HD calls have clear video quality, audio in sync, and the experience is almost as if you're sitting right in front of the other person.

However, full-HD Skype calls have some technical requirements. You need a fast smartphone or computer, a high-definition camera, and a high-speed network with sufficient bandwidth (at least 1.5 Mbps). The other Skype caller can't take advantage of your HD call unless they, too, have a high-speed network connection, a high-def camera, and up-to-date equipment.

Instructions in this article apply to Skype version 4.1 and up for mobile devices and version 7.0 and higher for Mac and PC.

How to Make a Video Call on Skype From a Computer

Once you've determined that your setup meets the requirements below, you can start an HD call via the Skype app or using Skype online.

  1. In the Skype app, click the Calls button at the top left-hand side.

    Depending on your version of Skype, this button may be named Call.

    Calls button in Skype
  2. From the list of contacts, locate the one you want to invite to the call.

  3. Select the video button to the right of that contact to instantly start the video call.

    Video Call button in Skype

Follow these steps to make a video call from the Skype website:

  1. Go to Skype's website and log in using the button in the top-right corner.

    Skype homepage
  2. Click the Calls button.

    Calls button in Skype for web
  3. Click the video call button to reach your contact.

  4. You can also find the video call button in the top-right corner of a conversation.

    Video call button in a conversation in Skype

How to Make a Skype Video Call From a Mobile Device

If you have an iPhone 5, fourth-generation iPad, or later versions of either device, you can make HD calls using the Skype app. Here's how to do it.

  1. Tap the Calls menu from the bottom of the Skype app.

    Calls button in Skype
  2. Find the contact you want to start a video call with.

  3. Tap the camera icon to the right of the user to immediately start calling them.

  4. You can also tap the name of the person you want to contact and then select Video Call from the window that opens.

    Video call option in Skype

Common Issues With Skype Calls

If your Skype calls aren't in HD — or aren't working at all — the program could be experiencing some performance problems. You'll need to do some troubleshooting of common issues with Skype, but here are some of the things that might be wrong:

  • Your version of Skype is out of date.
  • Your internet connection is slow, or other programs may be taking up bandwidth.
  • You don't have an HD camera.
  • Other applications are using RAM that Skype needs to function properly.
  • The Skype service may be down.
  • You haven't granted the proper camera and microphone permissions to Skype.