Alexa Calling: How to Import Contacts to Alexa

Add and use your existing contacts with your virtual assistant

The Amazon Echo can make calls while you cook.

Getty Images/ Rachel Murray

The true strength of the Amazon Echo Show lies in the Alexa smart assistant. Alexa can control smart homes, answer basic queries, and even assist in online shopping, but what sets Alexa apart from Google Assistant is the ability to make calls. Here's how to import contacts into Alexa, and how importing contacts is different from adding contacts.

How to Import Contacts to Alexa

The Alexa smartphone app is straightforward and easy to use. You can import contacts to Alexa in a few easy steps. 

  1. Open the Alexa app on your smart device.

  2. Tap the Communicate icon at the bottom of the screen.

  3. Tap the person-shaped icon at the top right corner of the screen.

    Screenshots from the Alexa App showing how to reach Contacts.
  4. This brings up your contact list. From this screen, tap the three button menu that appears at the top right.

  5. Tap the Import Contacts option.

  6. If not enabled, tap the blue slider button to turn on Import Contacts.

    Screenshots showing how to enable Import Contacts in the Alexa App.
  7. Congratulations! Any compatible number will now appear in your Alexa contact list. You can call or message them with a quick verbal command to your smart assistant.

When you enable Import Contacts, Alexa automatically updates to include contacts in your list whenever a new name or number is added to your smart device. This update happens almost instantly, with no need to manually update your contact list within Alexa. This also makes it easy to add all of your contacts at once after you purchase a new Alexa device.

The Import Contacts feature has led to some confusion among customers. The primary use for the import feature is convenience. While it is possible to create a contact listing manually within the Alexa app, enabling the import feature makes it unnecessary. When the app automatically updates to include change changes to your device's contact list, there is no need to create a new entry for Alexa.

How to Edit Your Alexa Contact List

Alexa imports contacts from your smart device's contact list. The imported contact can then be edited within your Alexa contact list to make many changes directly from your Alexa device.

  1. Open the Alexa contact list.

  2. Select the contact you want to edit.

  3. Tap Edit in the top right corner or select Add Nickname under the heading.

  4. From this next screen, you can change the First and Last Name of an entry, as well as the Nickname. The only way to change contact information like a phone number or email address is by going into your device's contact list and making the change there. When you've finished editing the contact, tap Save to save the changes.

    Screenshots showing how to edit contacts in the Alexa App.

After you've taken care of these steps, you're ready to make a call or send a message to someone without ever touching your phone.