How to Fix STOP 0x0000008E Errors

A Troubleshooting Guide for the 0x8E Blue Screen of Death

Image of a Blue Screen of Death (BSOD) in Windows 10
Blue Screen of Death in Windows 10.
by Tim Fisher
Updated July 27, 2017

STOP 0x0000008E errors are usually caused by memory hardware failures and more rarely by device driver issues, viruses, or hardware failures other than your RAM.

The STOP 0x0000008E error will always appear on a STOP message, more commonly called a Blue Screen of Death (BSOD). One of the errors below or a combination of both errors, might display on the STOP message:

STOP: 0x0000008E
KERNEL_MODE_EXCEPTION_NOT_HANDLED

Note: If STOP 0x0000008E isn't the exact STOP code you're seeing or KERNEL_MODE_EXCEPTION_NOT_HANDLED isn't the exact message, please check my Complete List of STOP Error Codes and reference the troubleshooting information for the STOP message that you are seeing.

The STOP 0x0000008E error might also be abbreviated as STOP 0x8E, but the full STOP code will always be what's displayed on the blue screen STOP message.

If Windows is able to start after the STOP 0x8E error, you might be prompted with a Windows has recovered from an unexpected shutdown message that shows:

Problem Event Name: BlueScreen
BCCode: 8e

Any of Microsoft's Windows NT based operating systems could experience the STOP 0x0000008E error. This includes Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2000, and Windows NT.

How to Fix STOP 0x0000008E Errors

  1. Restart your computer if you haven't already done so. The STOP 0x0000008E blue screen error might be a fluke.
  2. Did you just install new hardware or make a change to some hardware or a hardware driver? If so, there's a very good chance that the change you made caused the STOP 0x0000008E error.
    1. Undo the change you made and test for the 0x8E blue screen error.Depending on what change you made, some solutions might include:
      • Removing or reconfiguring the newly installed hardware
  3. Starting the computer with the Last Known Good Configuration to undo related registry and driver changes
  4. Using System Restore to undo recent changes
  5. Rolling back any device drivers you've installed to versions prior to your update
  6. Test your RAM with a memory testing tool. The most common cause of the STOP 0x0000008E error is memory that's damaged or has stopped working properly for some reason.
    1. Replace any nonworking memory modules if your tests show a problem.
  7. Verify that the system memory is properly installed. Memory that's installed in some way other than that suggested by your motherboard manufacturer could cause STOP 0x0000008E errors and other related problems.
    1. Note: If you have any doubt about the proper memory configuration in your computer, please consult your computer or motherboard manual. All motherboards have fairly stringent requirements on the types and configurations of RAM modules.
  1. Return BIOS settings to their default levels. Overclocked or misconfigured memory settings in BIOS have been known to cause STOP 0x0000008E errors.
    1. Note: If you've made several customizations to your BIOS settings and don't want to load the default ones, then at least try returning all BIOS memory timing, caching, and shadowing options to their default levels and see if that fixes the STOP 0x0000008E error.
  2. Apply all available Windows updates. Several service packs and other patches have specifically addressed STOP 0x0000008E issues.
    1. Note: This particular solution is likely to solve your problem if your STOP 0x0000008E error is accompanied by a mention of win32k.sys or wdmaud.sys, or if it occurred while making changes to the hardware acceleration on your graphics card.
    2. If STOP error 0x0000008E is followed by 0xc0000005, as in STOP: 0x0000008E (0xc0000005, x, x, x), applying the latest Windows service pack will likely fix your issue.
  3. Perform basic STOP error troubleshooting. If none of the specific steps above help fix the STOP 0x0000008E error you're seeing, take a look at this general STOP error troubleshooting guide. Since most STOP errors are similarly caused, some of the suggestions might help.

    Please let me know if you've fixed a blue screen of death with the STOP 0x0000008E STOP code using a method that I don't explain above. I'd like to keep this page updated with the most accurate STOP 0x0000008E error troubleshooting information as possible.

    Need More Help?

    See Get More Help for information about contacting me on social networks or via email, posting on tech support forums, and more. Be sure to let me know that you're seeing the 0x0000008E STOP code and also what steps, if any, you've already taken to resolve it.

    Also, please make sure you've looked at my general STOP Error Troubleshooting Guide before asking for more help.

    If you're not interested in fixing this problem yourself, even with help, see How Do I Get My Computer Fixed? for a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more.